Pros: excellent recognition for the management staff
Cons: dealing with some very difficult inebriated guests...
Make sure that all staff are present,and properly dressed,
make sure that all duties are accomplished to perfection.
Check and confirm some Reservations.
Receive all Guests in a professional manner and follow the service
till they leave the premises, to make sure they leave satisfy.
My co-workers were always professionaly helpful and courteous,
team-work – more... was our motto.
As a middle-management Position, the hardest part of the job was,and is,to keep a proper Balance between costs and revenue,
between Executive Management,Employees,Union-rules and excellent service to the Guests.
I have,and I do enjoy seeing satisfied Guests, and receiving some
compliments from my Boss regarding my cooperation and help to
make my department a success. – less