Pros: confidence, performance, supervision, teamwork, problem solving
Cons: on-call, task saturated, under appreciated
manage daily activities per customer request, direct employees in communciation, teach and guide employees in performance and job duties necessary to fulfill customer request. Check emails and complete reports necessary to ensure goals and compliance measures are met and exceeded.
My job managed 24 direct reports who were all assigned job duties based – more... upon their experience and abilities.
The hardest part to the SOM position is completing the many task involved in a timely fashion all while ensuring the needs of customers are met.
The most enjoyable part is the gratitude that patients and customers provide when a job or service has exceeded their expectation. – less