The HR staff are very friendly and helpful, and the trainers are enthusiastic and nice. Co-workers are all good and help you when you are not sure of something. Our first day on the phones, there were so many people to help us, and everyone was very patient. It feels good to help callers resolve issues and to answer their questions. Once a week management brings us free food, and we are always acknowledged when we do a good job. The hardest part of the job is making sure you know where to find all the information at first, but the longer you are there, that becomes easier. Also, if a customer is angry, it's not really fun, but you try to help them out and solve their problems. I would definitely recommend this as a place of work for all ages.
Awesome Management and Trainers
Learning Where to Find the Info you Need, Just at First.