Detrimental to your health
Customer Service Representative (Former Employee) – Barrie, ON – 11 March 2017
This place is beyond terrible. Not nearly enough training for the number of products you have to sell. If you don't understand what you do learn in the little amount of training you receive for each new line of products, too bad, because no one will help you.
When you ask for help, you are either ignored or belittled for needing assistance. During my time of employment, management kept adding on other dept that we would have to represent, but there were never any pay increases. The only way you got any "bonuses" would be to have a perfect score card.
TL's, HR and other management would basically ignore your questions and concerns unless you were part of the "clique" that would bow to everything management said.
Schedules are very difficult to change if you have an appointment or some emergency comes up. Management claims that schedules can be flexible, however, this is not the case. 3 sick days per year is ridiculous, and if you dare call in sick, be prepared to be grilled by your TL when you get back to work.
Only those who are in the above mentioned "clique" are recognized when they get sales. My sales were average, and some days during "competitions" for sales, I would get a fair number of sales. Everyone else would be commended, but not the employees who weren't in the "in crowd". I refuse to grovel to management just to get a pat on the back.
This job eventually got the best of me and I was forced to leave due to my health. I would not recommend this place of employment to anyone.
Long hours for little pay, very hostile work environment