Part-time Operational Support Associate
Hermès Canada - Calgary, AB

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Established over 160 years ago, HERMÈS International was founded on the tenets of creativity, quality, fine craftsmanship and service. A family company spanning five generations, HERMÈS International now boasts an array of luxury product lines that include Leather, Scarves, Ties, Footwear, Perfume, Watches, Jewelry, Art of Living, Enamel, and Tableware. The Canadian operation, HERMÈS CANADA INC., was established in 1991 and has a total of some 40 employees and five retail locations (Toronto, Montréal, Vancouver, Calgary, This position is located at the store in Calgary.

The Position

Reporting to the Store Manager, the Operational Support Associate will be responsible for day to day shipping and receiving duties and special projects at the Calgary retail store location. Specifically, the responsibilities of this new position will include the following:

  • Receiving shipments from suppliers and other stores including confirming receipts against paperwork, inventory ticketing and system input
  • Transferring products to other stores
  • Shipping and couriering merchandise to clients and international partners
  • Maintain and organize storage
  • Support internal processes for repairs of goods
  • Manage replenishment of all store supplies
  • Maintain organized storage
  • Tracking Customer orders and worldwide searches
  • Provide regular reports as requested.
  • Manage the process of obtaining and tracking CITES documentation
  • Special projects

The Candidates

This appointment will appeal to a motivated and results-oriented individual who is passionate about the HERMÈS experience. Computer and organizational skills, great attention to detail and ability to meet deadlines is required. The candidate will possess:

  • A “roll-up-the-sleeves”, ‘can-do’ approach with a strong ability to work in a small, tightly knit team-oriented environment;
  • Knowledge of standard courier and shipping processes and systems as well as international shipping procedures
  • Relevant work experience
  • Inventory system experience would be an asset