Quality Assurance - Team Lead
Help Desk Technology Corpn - Oakville, ON

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Primary Responsibilities

  • Develop test strategy for web-based applications
  • Provide test estimates and track QA task progress
  • Design, write, and execute test cases using established test design techniques
  • Develop utility program to test, track, and verify defects in software program
  • Write and execute complex SQL queries to help troubleshoot defect cause
  • Analyze test results and make recommendations for product improvement
  • Adapt, collaborate, and communicate effectively with the project team
  • Provide training and mentoring to enable other team members to meet consistent quality standards

Required Skills and Qualifications

  • Bachelor's Degree in computer science, software engineering, or information systems, or equivalent experience. ISTQB certification preferred.
  • 5 years QA experience in web based application.
  • Previous work experience in a QA Lead or Management role.
  • Passion for investigating into how products work in determining root cause of defects.
  • Experience with scripting language and writing automated test scripts.
  • Embraces change and views new technologies as exciting opportunities for professional growth.
  • Experience with SQL queries and databases.
  • Candidates must be willing and able to take full responsibility for a project or task from concept to completion with minimal supervision.
  • Problem-solving, multitasking, analytical skills.
  • High productivity and effective time management.
  • Outstanding interpersonal and written communication skills.

About this company
ServicePRO is a comprehensive, easy -to-setup Service Desk platform that enables industry best practice right out of the box. ServicePRO...