Regional Advisor, Central East LHIN
HealthForceOntario Marketing and Recruitment Agency - Toronto, ON

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HealthForceOntario is the province’s strategy to ensure that Ontarians have access to the right number and mix of qualified health care providers, now and in the future.

The HealthForceOntario strategy is:

Identifying and addressing Ontario’s health human resource needs.
Engaging partners in education and health care to develop skilled, knowledgeable providers and create the health care delivery teams that will make the most of their abilities.
Introducing new and expanded provider roles to increase the number of providers working in health care and build on the skills of those already in the system.
Making Ontario the employer-of-choice for all health care providers.
Position Information

Position Title: Regional Advisor (RA), Central East LHIN Region (CE LHIN)

Location: Harwood Plaza, 314 Harwood Avenue South, Suite 204A Ajax, ON L1S 2J1

Day-to-day workplace: CE LHIN office and throughout the CE LHIN region.

Supervisor’s Position Title: Manager, Recruitment and Retention Programs, located offsite.

Scheduled Hours of Work: 35; may be required to work evenings and weekends.

Position Type: Full-time, permanent.

Travel and Work Environment: Depending on business needs, work may be carried out in a variety of environments, including various locations throughout the CE LHIN Region and local physician and clinic employers, such as Community Health Centres (CHC)s and Family Health Teams (FHT)s. The ability and willingness to work offsite while remaining connected to clients and office staff is essential, as is frequent travel within the LHIN by car.

- Meeting with CE LHIN staff supporting their Health Human Resource planning and committee work.
- Working with physician and clinic employers such as CHCs and FHTs in their respective locations.
- Practice Ontario (PO) interviews and presentations with Queen University Residents on campus, and at satellite clinics as required and directed.
- Traveling to Toronto Head Office to work with colleagues, attend meetings or participate in conferences.

Position Summary

The RA will work as part of a team of Advisors to support HFO MRA physician recruitment and retention efforts province-wide.

A major aspect of the role is the provision of career counselling to physicians in training (Residents) and/or physicians who are moving to Ontario under the auspices of the Agency’s Practice Ontario program.

The RA, CE LHIN Region will be responsible for the Practice Ontario, School of Medicine, Queens University program and will be required to:
- Work closely with the Post-Graduate Medical Education Department to ensure that Practice Ontario is directly promoted to Resident Physicians via presentations, orientation sessions, Academic Half-Days, QCare sessions or any other appropriate venue.
- Build and maintain business relationships with key decision makers such as Vice Dean, Program Directors and Post-Graduate Medical Education staff.
- Outreach development to Chief Residents in select high-needs specialties to ensure that Practice Ontario is promoted to as many target trainees as possible.
- Promotion of Practice Ontario to Residents receiving their training in Regional Sites within the School of Medicine, Queens University catchment region. ( Peterborough, Lakeridge, Oshawa, Quinte and Belleville)

Specialist Physician recruitment is managed by RA “Champions”, who become subject area experts for a particular specialty provincially. A specialty will be assigned to the CE LHIN Region RA. Family and Emergency Medicine remains the sole responsibility of the RA for their particular LHIN Region.

The RA will assist in the development of physician recruitment and retention best practices, policies, guidelines and materials that can be shared with colleagues to assist stakeholders locally and across the province.

As the mandate of HFO MRA evolves to include other health professionals, so too will the role of the RA.

Duties/Responsibilities

- Responsible for the overall management and coordination of the School of Medicine, Queens University, Practice Ontario program.
- Interview and provide career counselling to medical trainees under the auspices of the Agency’s - Practice Ontario initiative. Interviews can be in-person, offsite, via telephone or electronic communications, occasionally occurring before, or after, the traditional workday.
- Establish mechanisms for community development and physician recruitment and retention within the CE LHIN.
- Develop local relationships/liaisons with, and provide support and assistance to, the following stakeholders:
Medical educational sector;
Healthcare providers, agencies, institutions, organizations and associations such as CHCs and FHTs that provide healthcare to high needs populations; and
CE LHIN Senior Management Team, Staff, ED Lead and Primary Care Leads, Recruiters, etc.
- Serve as a clearinghouse of information on all aspects related to recruitment and retention of physicians locally, and share this information regularly with stakeholders.
- Extract and report on physician recruitment and relocation data; identify and evaluate trends; and identify appropriate opportunities for physician health human resources development.
- Facilitate contact between prospective employers and interested physicians.
- Provide individual relocation support to physicians to ensure a smooth transition to the community. Assist in coordination of provincial recruitment and relocation of physicians by providing local input into provincial recruitment efforts.

Essential Qualifications

- University or College degree/diploma and/or relevant experience within a healthcare environment.
- Experience with physician recruitment and retention best practices; community outreach and -development and health human resource planning.
- Knowledge of policies and procedures of medical licensing/certifications/governing bodies.
- Knowledge of hiring practices and requirements of health employers.
- Knowledge of medical education and the link between education, recruitment and retention.
- Facilitating small and large group presentations.
- Familiarity with Microsoft Office (Word, Excel, Outlook, PowerPoint) and willingness to learn and master the use of Salesforce, the Agency’s Customer Resource Management platform.
-Willingness and ability to work beyond the traditional work day, evenings, with occasional weekend and overnight travel.
- Excel in a team environment and be able to work independently within a distributed workforce.
- Possess a valid driver’s license and have access to a vehicle, or be willing to rent a vehicle as-needed, and be able to meet with community stakeholders throughout the year.
- Be willing to travel by car to various locations, provided safe driving conditions exist.

The successful incumbent will have demonstrated excellent written and verbal communication skills; superior organization and time-management skills; be able to work in both a team environment and independently; possess diplomacy and tact and have a strong customer/client-service orientation.

We thank all applicants for their interest and we will only contact those candidates selected for an interview. Please submit your cover letter and resume by August 30, 2013 at 11:59 pm and include "Regional Advisor, Central East LHIN Region" in the subject line.


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HealthForceOntario is the province’s strategy to ensure that Ontarians have access to the right number and mix of qualified health...