Customer Service Specialist: Fitness Centre - Full-time (contract)
Health Systems Group - Vaughan, ON

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Health Systems Group (HSG), a national provider of professional consulting and management services in Fitness and Wellness, has an opening for a Full-Time Customer Service Specialist at a new state of the art facility located in Vaughan. The fitness facility, managed by HSG, features 3 salt water pools, a 10,000 sq. ft. state of the art fitness centre, 2 gymnasiums, spin studio and 3 group exercise studios. The centre has been open since June 2012 and currently serves over 6000 members.

This is a 4 month maternity leave contract. Good potential for extension into permanent full time employment after 4 month contract.
a. 40 hours per week
b. Sunday through Thursday work week
c. 5:00am – 1:00pm (opening shift)

Qualifications:
- 1 to 2 years hands-on customer service experience in the service industry is required.

General Description:
The Service Specialist cultivates a service focused environment by delivering inspirational and memorable service experiences to all users of SRC. Completes the day to day Service Desk activities to ensure operational excellence. Supports and promotes a membership and program sales culture.

Responsibilities:
Customer Service, Service Desk Operations, Administrative Duties, Promotion, Sales and Retention Support.

To be considered for this role, a commitment to our core values including integrity, respect, service and teamwork is essential. Applicants who meet the following criteria and can demonstrate their skill and ability in the following areas are encouraged to apply:

- Enthusiastic, outgoing and friendly
- Passion for customer service, fitness and wellness
- Previous customer service experience (preferably in a fitness environment)
- Ability to work 40 hours per week
- Ability to work mornings and weekends
- Russian or Hebrew language skills an asset (but not mandatory)

Deadline for resume submission is August 12, 2013.

Great potential for career growth with an expanding, national company.

- Location: Vaughan
- Compensation: competive hourly wage

This is a 4 month maternity leave contract. Good potential for extension into permanent full time employment.
a. 40 hours per week
b. Sunday through Thursday work week
c. 5:00am – 1:00pm (opening shift)

We thank all applicants and advise that only those selected for an interview will be contacted.

About Health Systems Group
Founded in 1978, Health Systems Group is a dynamic and growing company with a proven track record of over 30 years in the fitness and wellness field. With over 250 employees and associates working with clients and projects across Canada, HSG is the largest and most successful company of its kind in Canada. As a national organization, Health Systems Group is headquartered in Mississauga, Ontario with regional offices in Calgary and Halifax.

HSG provides professional fitness management and consulting services to many different groups and facilities:
- Commercial Clubs
- Community Fitness, Aquatics & Recreation Centres
- Non-Profit Sport, Fitness and Recreation Associations
- Community Colleges
- Municipal Recreation Centres
- Developers for their Tenant Amenities, Corporate Fitness
- Corporate Wellness Programs


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About this company
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Founded in 1978, Health Systems Group is a dynamic and growing company with a proven track record of over 30 years in the fitness and...