Customer Service Representative (Former Employee), New Braunfels, TX – April 1, 2014
Working with HD was one of the highlights of my life. I was lucky to work on the specialty teams that dealt with one area. My clients became like family and I was able to know their need, remind them if there was something that they were forgetting to purchase. I was a team with my salesmen, helping them to achieve their goals each month/quarter. It – more... was with a heavy heart that I had to leave the company. – less
HD Supply was a great company that had a great sales culture and offered great opportunities to earn big money.
Sales Representative (Former Employee), Atlanta, GA – March 1, 2014
Pros: wide open sales frontiere
Cons: straight commission work. if you didn't sell, you didn't eat
HD Supply was a competitive wild west where each day you had to compete via service and price with multiple suppliers. The company supplied great training and support for its salespeople. The successful hunter/salesman not only maintained relationships with old customers, but daily had to pursue and acquire new ones. Had the market not nose-dived in – more... '08 I would have stayed in that line of work. – less
Driver (Former Employee), Livonia, MI – February 24, 2014
Pros: great pay
Cons: bad morale, poor management, had to work in poor weather conditions
I started this job and was excited to feel like I was immediately needed. Had lots of overtime without feeling burned out. It was reassuring when I learned that there wasn't an abundance of turnover, i.e. the employees had been with the company for awhile. Sadly, I was fired over having bad judgment and instead of my management fighting for a good employee – more... who was always eager to take on more challenges and a heavier workload than necessary and who had excellent customer reviews, I was canned. My DC manager was a company man. It didn't matter that I was arguably the best driver who always went above and beyond. I messed up, once, and was let go. I was so sad to go. I loved the job and the people I worked with. In the end, my excellent work ethic meant nothing and that stung. Still does. – less
Truck Driver (Former Employee), New Britain, CT – February 20, 2014
Pros: driving around and seeing different areas.
Cons: working in bad weather.
Typical day at work was to get truck loaded and deliver products to construction sites. I would usually have 3 to 4 runs a day. I would also help in the warehouse at times. I learned about different pipes for various applications. Also, I learned how to drive a variety of trucks. My co-workers were a good team, everybody helped each other out. The hardest – more... part of the job was working in the rain or the very cold because everything was loaded on a flatbed and you were exposed to the elements when loading or unloading. The most enjoyable part of the job was that 99% of the time the customer was happy to see you and there would be some joking around as the truck was being unloaded. – less
Sales (Former Employee), Fresno, CA – February 14, 2014
Pros: very little
Cons: very many
Management did not care at all about employees or maintaining a decent office environment. No money allowed to spend on customers or improvements at the branch. No plan moving forward of how to improve branch performance compared to local competition. No intention of hiring enough staff to perform properly in the market. Generally amazed this is supposed – more... to be the largest national company in the industry. You would think it was a company ran by a very tight owner with no ambition. – less
Customer Service Manager (Former Employee), Waukegan, IL – February 7, 2014
Good compensation, but do not work the customer service side. Leader is unequivocal in 'passion' for customer service but unable to define goals sufficiently. Excellent operation from the purchasing, technical support and other management.
shipping supervisor and logistics coordinator (Former Employee), Las Vegas, NV – February 6, 2014
Pros: fun place to work employees where good people
Cons: job security. there was none. business sold then folded
H.D. Supply was at times a good place to work lots of good people there i learned a lot on my own initiative there was no training available for employees who wished to advance so i did it on my own time.worked for me at the time.