Harry Rosen Employee Reviews

Found 23 reviews matching the search
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Stable but not the greatest
Customer Service Representative (Current Employee) –  Toronto, ON30 May 2017
Depending on the location management can be really great at their job or really terrible and not care about the associates. The pay for part time CSRs is awful considering how much work we really do. I have also had bad experiences with my direct manager just not knowing how to handle her own responsibilities or how to be a team leader. You would think an adult knows how to solve problems without acting like a petty child, but nope, not at Harry Rosen. The sales associates also ONLY work on commission, no hourly involved. The only good thing about this company is that if you would like to move up to the office and you have the right qualifications it is possible as most central office jobs are posted internally. Other than that, there are better high end retailers who treat and compensate their associates a lot better than Harry Rosen does.
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Favouritism everywhere
Sales Associate (Former Employee) –  Edmonton, AB30 May 2017
Don't go on sick leave, they'll fire you while you're sick and claim you abandoned your job. Great pay and benefits though. The top producers do what they want, scoop your sales, you name it. If you bring it up to management they will tell you to worry about yourself and continue to let it happen.
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Highly suggest not to work here
Customer Service Representative (Former Employee) –  Yorkdale, ON29 May 2017
I worked there for almost two years as a cashier. The management team will never be on your side or help you out. Your own manager doesn't stick up for you. Constantly getting in trouble for things that are not your fault or even your job.
Pros
Benefits and discount
Cons
long hours, short lunch and horrible management
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Great company
Clothing Advisor (Current Employee) –  Edmonton, AB19 April 2017
Very well ran company that cares about staff, but 100% commission. The product line is excellent and there are many ways to be challenged and advance professionally.
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No Good
Sales Associate (Former Employee) –  Toronto, ON11 February 2017
They work you so hard and they do not pay enough to there employees, only care about upper management and they give compensation and bonuses to them and never any to the remaining staff. lack of empathy
Pros
discount
Cons
everything
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Welcoming work environment
Administrative Customer Service (Former Employee) –  Mississauga, ON10 February 2017
The company is great to work for, the employees are well taken care of and all treated equally. Everyone works together as a team and management is always willing to help with any problems that may occur.
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Luxurious environment
Department Manager (Former Employee) –  Toronto, ON27 January 2017
Very strong staff development. Very structured, optimized work environment. Very competitive sales environment. Wide array of sales support tools to ensure successful client development.
Pros
income
Cons
work pace
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Negative Work Environment
Customer Service Representative (Former Employee) –  Toronto, ON29 December 2016
I found the sales associates to be very negative and not always have the customers best interest in mind. There were little reprimands to sales associates who interacted poorly with customer service representatives. People in the CSR position work very hard and do not get paid well.
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good team
Administrative Assistant (Current Employee) –  Mississauga, ON20 November 2015
it was fun to work with the people I do at Harry Rosen. We are like a family. The management team needs help. They dont know make you feel appreciated or make you want to work for them. They need a serious reconstruction done in the Admin team.
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Positive and good environment
Admin Clerk (Former Employee) –  Toronto, ON2 November 2015
Awesome colleagues,great benefit and fun place to work. I learned alot and glad to have worked there. Its an upscale men's clothing store which gave me more insight on men's fashion and improved my style skills
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productive place with a fast pace work environment
Sales Associate (Current Employee) –  Yorkdale mall, Toronto ON18 September 2015
Great company to work for, organized and well structured, very employee-friendly. Hours and schedules are planned in a friendly and respectful manner to accommodate personal preferences of each employee. Management communicates with staff on a daily basis, addressing all the potential problems and miscommunications. A very clean, safe, well equipped working space.
Pros
health benefits, pension plan
Cons
slow january-february time
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fun atmosphere, respectful
Administrator (Former Employee) –  Ottawa, ON2 August 2015
start shift with a positive attitude everyone is happy and respectful . Management respects, understands and trusts the associates.co-workers are all friendly and nice to one another. As an adminstrator i learned to handle invoices, cash balances, morning reports, transfer daily and weekly sales and open/closed store on holidays. Hardest part of the jobs during christmas is when it gets super busy however with the positive environment we handled it well. The most enjoyable part is the respect that is given to us by the managers and employees and working together as on.
Pros
associate discount, friendly environment, trustworthiness
Cons
long hours, short lunches
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Great Company to work for
HR Assistant (Former Employee) –  Toronto, ON28 April 2015
Turnover is always high in the retail market but Harry Rosen is one of the best companies I have worked for. They respect their associates and ensure a good working environment always.
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No room for growth at the support level
Stock Associate (Former Employee) –  Toronto, ON29 October 2014
Learned a great amount of experience in the high end retail sector however, a lack of management and training is a result of associates stagnant in their positions with desires to excel in other positions within the company.
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great learning opportunity
Visual Merchandiser (Former Employee) –  Vancouver, BC1 October 2014
it was a temporary position over the holidays. Everyone is nice but highly competitive with each other and sales oriented, forgetting about the style of the clients. The visual team was working closely with each other, good experience over all.
Pros
early start, early leave
Cons
no company culture, all about sale.
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Great people, bad environment
Administration (Current Employee) –  Toronto, ON7 August 2014
The staff is very friendly and the benefits and discounts are great, however you are constantly being talked down by the sales associates and customers. Its a cut throat environment and barely anyone in admin ever gets a promotion.
Pros
Great employees, good benefits
Cons
Long hours, slow job advancement
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Great coworkers, ability to set your own pay
Sales Associate (Former Employee) –  Edmonton, AB28 July 2014
Commission only environment, need to deliver on goals that are consistently raised
Pros
Ability to set your own pay
Cons
Management can grind on you
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It is a good place to work
Administration/Harry's Helper (Former Employee) –  Vancouver, BC24 April 2014
As administration you are working as a cashier or a Harry's Helper (seasonal help). You work with a group of nice men and women selling men's wear. You answer phones and except payments.

The hardest part of this job is the standing for long periods.

The best part of this job is the people you work with. The management treats employees like they would want to be treated. They don't expect anymore out of you than what they would put out themselves.
Pros
Great People
Cons
Long hours standing
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Boutique prestige pour hommes
Conseillère aux ventes (Former Employee) –  Montréal, QC28 January 2014
Prestige de travailler dans cet entreprise fondee a Toronto, le monde de la mode est tres bien represente a Harry Rosen. Sur mesure, chemises de qualite. Hugo Boss, Canali, Tom Ford, Eton etc.

Zegna, Z Zegna, etc...
Pros
prestigieux vetements pour hommes
Cons
horaire
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Good learning experience from co workers.
SALES ASSOCIATE (Former Employee) –  WEST EDMONTON MALL19 March 2013
It was fun working at Harry Rosen and enjoyed meeting people from different culture and from different back ground.
Pros
developed good working habbits and good working ethics.
Cons
high priced garments which puts client out of reach.
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Overall rating

3.3
Based on 24 reviews
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Ratings by category

Work/Life Balance
2.8
Salary/Benefits
3.0
Job Security/Advancement
2.5
Management
2.6
Culture
2.8