Harry Rosen Employee Reviews

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Great company
o Customer Service Representative (Former Employee) –  Vancouver, BC14 October 2017
Harry Rosen was a great company to work for unfortunately the management team was not trained to standards. Other than that the job itself was quite straight forward and easy but not much there in terms of advancement.
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Quiet shifts
Merchandiser (Former Employee) –  Toronto, ON26 September 2017
its retail but the people are great. shifts are pretty good and managers are very understanding. very slow and quiet store so shifts do not so by that fast
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Belle expérience
Conseiller aux ventes (Former Employee) –  Montréal, QC17 September 2017
Il y a une très grande culture de la formation et de la compétitivité.

Le client est au centre de la stratégie et l4ensemble des actions en découlent : de la prise de rendez-vous, l'accueil, le suivi après-vente.
Pros
Bonne ambiance de travail et accès à des prix compétitifs sur les costumes
Cons
Concurrence entre les conseillers
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easy job to do, but not very nice coworkers ( salers)
Maintenance Worker (Former Employee) –  peel, st, mtl16 August 2017
i liked working there because it was something not complicated to do and i worked with my sister cleanin, but the people who go shoping there felt unconfortable with our presence , so that is the main reason i left.
Pros
only on weekends
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Great place
Shipper/Receiver, Administration and Sales (Former Employee) –  Vancouver, BC12 August 2017
great place to work, lots of benefits, great culture, very flexible,...........................great group of employees to work with. and overall excellent company to grow with
Pros
flexibility
Cons
none
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not a bad job
clothing advisor (Former Employee) –  Toronto, ON27 July 2017
not a bad job if you can take the stress because it is a full commission based job. but if you are seeking a carrer, maybe it is not the right choice for you
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Stable but not the greatest
Customer Service Representative (Current Employee) –  Toronto, ON30 May 2017
Depending on the location management can be really great at their job or really terrible and not care about the associates. The pay for part time CSRs is awful considering how much work we really do. I have also had bad experiences with my direct manager just not knowing how to handle her own responsibilities or how to be a team leader. You would think an adult knows how to solve problems without acting like a petty child, but nope, not at Harry Rosen. The sales associates also ONLY work on commission, no hourly involved. The only good thing about this company is that if you would like to move up to the office and you have the right qualifications it is possible as most central office jobs are posted internally. Other than that, there are better high end retailers who treat and compensate their associates a lot better than Harry Rosen does.
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Favouritism everywhere
Sales Associate (Former Employee) –  Edmonton, AB30 May 2017
Don't go on sick leave, they'll fire you while you're sick and claim you abandoned your job. Great pay and benefits though. The top producers do what they want, scoop your sales, you name it. If you bring it up to management they will tell you to worry about yourself and continue to let it happen.
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Highly suggest not to work here
Customer Service Representative (Former Employee) –  Yorkdale, ON29 May 2017
I worked there for almost two years as a cashier. The management team will never be on your side or help you out. Your own manager doesn't stick up for you. Constantly getting in trouble for things that are not your fault or even your job.
Pros
Benefits and discount
Cons
long hours, short lunch and horrible management
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Great company
Clothing Advisor (Current Employee) –  Edmonton, AB19 April 2017
Very well ran company that cares about staff, but 100% commission. The product line is excellent and there are many ways to be challenged and advance professionally.
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No Good
Sales Associate (Former Employee) –  Toronto, ON11 February 2017
They work you so hard and they do not pay enough to there employees, only care about upper management and they give compensation and bonuses to them and never any to the remaining staff. lack of empathy
Pros
discount
Cons
everything
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Welcoming work environment
Administrative Customer Service (Former Employee) –  Mississauga, ON10 February 2017
The company is great to work for, the employees are well taken care of and all treated equally. Everyone works together as a team and management is always willing to help with any problems that may occur.
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Luxurious environment
Department Manager (Former Employee) –  Toronto, ON27 January 2017
Very strong staff development. Very structured, optimized work environment. Very competitive sales environment. Wide array of sales support tools to ensure successful client development.
Pros
income
Cons
work pace
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Negative Work Environment
Customer Service Representative (Former Employee) –  Toronto, ON29 December 2016
I found the sales associates to be very negative and not always have the customers best interest in mind. There were little reprimands to sales associates who interacted poorly with customer service representatives. People in the CSR position work very hard and do not get paid well.
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good team
Administrative Assistant (Current Employee) –  Mississauga, ON20 November 2015
it was fun to work with the people I do at Harry Rosen. We are like a family. The management team needs help. They dont know make you feel appreciated or make you want to work for them. They need a serious reconstruction done in the Admin team.
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Positive and good environment
Admin Clerk (Former Employee) –  Toronto, ON2 November 2015
Awesome colleagues,great benefit and fun place to work. I learned alot and glad to have worked there. Its an upscale men's clothing store which gave me more insight on men's fashion and improved my style skills
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productive place with a fast pace work environment
Sales Associate (Current Employee) –  Yorkdale mall, Toronto ON18 September 2015
Great company to work for, organized and well structured, very employee-friendly. Hours and schedules are planned in a friendly and respectful manner to accommodate personal preferences of each employee. Management communicates with staff on a daily basis, addressing all the potential problems and miscommunications. A very clean, safe, well equipped working space.
Pros
health benefits, pension plan
Cons
slow january-february time
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fun atmosphere, respectful
Administrator (Former Employee) –  Ottawa, ON2 August 2015
start shift with a positive attitude everyone is happy and respectful . Management respects, understands and trusts the associates.co-workers are all friendly and nice to one another. As an adminstrator i learned to handle invoices, cash balances, morning reports, transfer daily and weekly sales and open/closed store on holidays. Hardest part of the jobs during christmas is when it gets super busy however with the positive environment we handled it well. The most enjoyable part is the respect that is given to us by the managers and employees and working together as on.
Pros
associate discount, friendly environment, trustworthiness
Cons
long hours, short lunches
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Great Company to work for
HR Assistant (Former Employee) –  Toronto, ON28 April 2015
Turnover is always high in the retail market but Harry Rosen is one of the best companies I have worked for. They respect their associates and ensure a good working environment always.
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No room for growth at the support level
Stock Associate (Former Employee) –  Toronto, ON29 October 2014
Learned a great amount of experience in the high end retail sector however, a lack of management and training is a result of associates stagnant in their positions with desires to excel in other positions within the company.
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Overall rating

3.4
Based on 30 reviews
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Ratings by category

Work/Life Balance
3.1
Salary/Benefits
3.1
Job Security/Advancement
2.6
Management
2.7
Culture
3.0