Harry Rosen Inc. Employee Reviews

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Positive and productive working atmosphere.
Customer Experience Lead, Manager (Current Employee) –  Mississauga, ON25 October 2017
A typical day starts with auditing nightly report packages from the previous night and following up with e-mails to make sure the staff is in audit compliant in all procedures. The rest of the day includes amending transactions and processing them correctly and following up with staff to make sure they understand proper procedure. I continue to learn how to better manage staff and strive to maintain a healthy and amicable working environment.
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Fantastic Product with less than fantastic Management
Associate (Former Employee) –  Vancouver, BC17 October 2017
This is a fantastic place to work if you a lover of luxury product. However it is a commission first environment that comes with a lot of pressure and unpleasant run ins all too often. If you are a money driven individual, this is the place for you. If you like a nice work environment, try elsewhere.
Pros
Great Staff Discount/Fantastic Product
Cons
Poor Management Support
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Great company
o Customer Service Representative (Former Employee) –  Vancouver, BC14 October 2017
Harry Rosen was a great company to work for unfortunately the management team was not trained to standards. Other than that the job itself was quite straight forward and easy but not much there in terms of advancement.
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Quiet shifts
Merchandiser (Former Employee) –  Toronto, ON26 September 2017
its retail but the people are great. shifts are pretty good and managers are very understanding. very slow and quiet store so shifts do not so by that fast
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Belle expérience
Conseiller aux ventes (Former Employee) –  Montréal, QC17 September 2017
Il y a une très grande culture de la formation et de la compétitivité.

Le client est au centre de la stratégie et l4ensemble des actions en découlent : de la prise de rendez-vous, l'accueil, le suivi après-vente.
Pros
Bonne ambiance de travail et accès à des prix compétitifs sur les costumes
Cons
Concurrence entre les conseillers
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easy job to do, but not very nice coworkers ( salers)
Maintenance Worker (Former Employee) –  peel, st, mtl16 August 2017
i liked working there because it was something not complicated to do and i worked with my sister cleanin, but the people who go shoping there felt unconfortable with our presence , so that is the main reason i left.
Pros
only on weekends
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Great place
Shipper/Receiver, Administration and Sales (Former Employee) –  Vancouver, BC12 August 2017
great place to work, lots of benefits, great culture, very flexible,...........................great group of employees to work with. and overall excellent company to grow with
Pros
flexibility
Cons
none
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not a bad job
clothing advisor (Former Employee) –  Toronto, ON27 July 2017
not a bad job if you can take the stress because it is a full commission based job. but if you are seeking a carrer, maybe it is not the right choice for you
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Productive and fun team
Visual Merchandiser Associate (Current Employee) –  Mississauga, ON10 July 2017
The job culture is great. The company worries about the culture and employees which is shown on their durability in the company and performance.
The management team is knowledgeable.
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Profesional stuff
Administrative Assistant (Former Employee) –  Calgary, AB20 June 2017
Great department to work in the store but had to help with customer service and phone calls so basically this is a CSR position as well. The department is busy on seasonally.
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iron fist
Pacific Centre - Sales Associate (Current Employee) –  Vancouver, BC16 June 2017
Archaic management style and hostile, very little room for advancement and constantly berated on issues non work related. A change in local management would go a long ways to staff retention
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Stable but not the greatest
Customer Service Representative (Current Employee) –  Toronto, ON30 May 2017
Depending on the location management can be really great at their job or really terrible and not care about the associates. The pay for part time CSRs is awful considering how much work we really do. I have also had bad experiences with my direct manager just not knowing how to handle her own responsibilities or how to be a team leader. You would think an adult knows how to solve problems without acting like a petty child, but nope, not at Harry Rosen. The sales associates also ONLY work on commission, no hourly involved. The only good thing about this company is that if you would like to move up to the office and you have the right qualifications it is possible as most central office jobs are posted internally. Other than that, there are better high end retailers who treat and compensate their associates a lot better than Harry Rosen does.
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Favouritism everywhere
Sales Associate (Former Employee) –  Edmonton, AB30 May 2017
Don't go on sick leave, they'll fire you while you're sick and claim you abandoned your job. Great pay and benefits though. The top producers do what they want, scoop your sales, you name it. If you bring it up to management they will tell you to worry about yourself and continue to let it happen.
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Highly suggest not to work here
Customer Service Representative (Former Employee) –  Yorkdale, ON29 May 2017
I worked there for almost two years as a cashier. The management team will never be on your side or help you out. Your own manager doesn't stick up for you. Constantly getting in trouble for things that are not your fault or even your job.
Pros
Benefits and discount
Cons
long hours, short lunch and horrible management
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Great company
Clothing Advisor (Current Employee) –  Edmonton, AB19 April 2017
Very well ran company that cares about staff, but 100% commission. The product line is excellent and there are many ways to be challenged and advance professionally.
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Excellent means of allowing you to control your business within a business.
Wardrobe Consultant (Current Employee) –  Toronto Eaton Center19 March 2017
Really enjoy my experiences. Company has excellent benefits. Have available many ways to help with business plan. Would like to see more ways of employee evaluation. Welcomes competition and prepares for it.
Pros
Great benefits
Cons
Management competes with staff too much.
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No Good
Sales Associate (Former Employee) –  Toronto, ON11 February 2017
They work you so hard and they do not pay enough to there employees, only care about upper management and they give compensation and bonuses to them and never any to the remaining staff. lack of empathy
Pros
discount
Cons
everything
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Welcoming work environment
Administrative Customer Service (Former Employee) –  Mississauga, ON10 February 2017
The company is great to work for, the employees are well taken care of and all treated equally. Everyone works together as a team and management is always willing to help with any problems that may occur.
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Luxurious environment
Department Manager (Former Employee) –  Toronto, ON27 January 2017
Very strong staff development. Very structured, optimized work environment. Very competitive sales environment. Wide array of sales support tools to ensure successful client development.
Pros
income
Cons
work pace
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Negative Work Environment
Customer Service Representative (Former Employee) –  Toronto, ON29 December 2016
I found the sales associates to be very negative and not always have the customers best interest in mind. There were little reprimands to sales associates who interacted poorly with customer service representatives. People in the CSR position work very hard and do not get paid well.
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Overall rating

3.4
Based on 42 reviews
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Ratings by category

Work/Life Balance
3.2
Salary/Benefits
3.3
Job Security/Advancement
2.8
Management
2.6
Culture
3.0