Pros: was able to do what i loved, fix computers, full cafeteria, great food. federally observed holidays off.
Cons: time there cut short due to outsourcing
A typical day was walking to our desks, checking the help desk queue and dealing with walk up issues. I was able to apply my already known skills of computer hardware repair and computer applications troubleshooting. I was able to finally do this in a professional environment. My co-workers were not only great support, but great all-around people. They – more... were also all interns and we learned from each other. The hardest part was the multi-tasking. Times came around where there was a lot on our plates, but as a team, we solved every issue. The most enjoyable and rewarding part of the job was knowing that I was finally gaining professional experience in my passion. I was doing a job I loved and doing it well. – less