Fun place to work, very pleasant staff.
Pros: meeting new people, have great management, and being trusted to run the whole hotel by myself.
Cons: having to take the insults from customers with a smile on my face, but the pros definately outweighed the cons.
My day would start off and end in the same way, constantly multitasking. Telephones going crazy, guests needing this or that. I got to meet a lot of people from all walks of life which I absolutely love and I enjoyed it immensely. My managers were great, very personable people. My co-workers, as far as that situation, most of the time I was at the front desk alone, so they were in the housekeeping area of the building, but because of me not being able to leave the front desk very much I would have to ask them to do specific things for certain guests, some would be very unhappy with that, which I understood because their job was strenuous enough already. The hardest part of the job was getting insulted by the guests, the ones who were what they referred to as "regulars" thought they could do and say whatever they wanted to the staff. I'm not sure if it had to do with the 100% satisfaction guarantee that they have, or it was just their personalities. It was difficult to be made fun of basically, but the job itself, I enjoyed very much.