Housekeeping, Breakfast, Receptionist (Former Employee), Elliot Lake, ON – June 12, 2015
Pros: great company to work for
I loved working at the Hampton. I am very much a people person s this job was very well fit for me. I loved working the front desk reception getting to know the regular customers and being the front line to the customers.
Guest Services Agent & Sales Coordinator (Former Employee), Red Deer, AB – June 8, 2015
Pros: Free breakfast
Cons: Slow periods during the year
It is always amazing having so many returning guests and seeing the same faces every week. The guests become like family and you create a special bond which makes them come back so often. The staff is also like family too.
Front Desk & Night Audit Staff (Current Employee), Barrie, ON – June 8, 2015
Pros: Great job culture, Great environment
Cons: Lack of communication with management, low hours
The Job culture with the "Hamptonality" program is excellent. You feel empowered to do many things for the hotel guests and are rewarded for solving an issue, you are given freedom to make a judgement – more... call without being penalized over said judgement call.
Management isn't as good. It is very poorly organized and there is a lack of communication from management to employees.
They focus well on the incentives and when new things come through, but they don't seem to care about the employees unless we are 100% making them money.
Concerns go unheard, and the hours are low. – less
House Keeper (Former Employee), Kitchener, ON – December 8, 2014
Every day I would come into work about a half hour before we started so I could prepare for a busy day or a short day, my day would consist of 9 to 17 rooms a day, I had to have every hotel room that was – more... on my board done by 3pm everyday. My manager was awesome I really enjoyed working with her, she had a positive attitude when she was at work. My co-workers were great to work with even though we were doing the rooms ourselves if some were done before others they would help whoever needed help to finish. The hardest part of the job was getting the duvet covers on each bed it was difficult, it had to be done a certain way or it wouldn't fit. My most enjoyable part of this job would have been my co-workers and my supervisors they were just great energetic fun people to work with. – less
Housekeeper (Former Employee), North Bay ON – October 16, 2014
loved working here the managers were supportive fair and so friendly.Best job i have had everyone i worked with was so awesome to work with and so welcoming to me when i first started working. Hardest part of my job was that at the end of the day i was exhausted but the day always went by fast and i loved cleaning for the Hampton.
Housekeeping (Former Employee), Toronto, ON – December 3, 2013
Pros: learned customer service
Cons: people talking about things that should not be in the work environment
my typical day at work was coming in and get your cart to start cleaning the rooms that was assigned. If the carts were not stocked you had to restock them yourself with shampoos, conditioners, body was, – more... body soap, towels etc and all the necessities that a room is required to have. I also had to vacuum, change sheets and just basically do what a housekeeper does to make sure the room is nice and tidy for the customers. Management was not so good, everyone was always fighting about something when i was working. My co-workers were individually great sweet people but like to talk behind peoples back to much, but thats life and thats jus what happens sometimes, you have to roll with the punches to get a pay check. Most enjoyable part of working i would have to say is learning the knowledge of becoming a better cleaner and more experienced so you can progressively work faster and be more accurate to details. It could also let you keep your job and let you get paid better. I also liked the work out and knowing that i did a days hard work. – less
Housekeeping (Former Employee), Moncton, NB – April 2, 2013
Cons: not enough hours
Cleaning anywheres from 12 to 14 rooms a day. How other people live at home. Management was really good. Co-worker were nice, easy to get a long with most. Hardest part of the job was to make sure that nothing was forgotten. The most enjoyable part of the job was that I was keeping busy throughout the day.