The best place to work for. Started at a level 1 left at a level 7. The people there are still involved in my life. I lost my job in 2008. The manufacturing department was transferred to the USA. We still call ourselves the hallmark family. Best years of my life. .
Store Manager (Former Employee) – North York, ON – 12 June 2017
It's really a great place to work. Helping customers find the perfect card or ornament for that special occasion. Ordering stock, setting up new displays for the upcoming event example Christmas, Easter etc.
Order Filler (Former Employee) – Toronto, ON – 14 April 2016
• Obtained orders • Picked wholesale units of product from the filling line as per customer requirement. • Packed the stock, filled in appropriate shipping cartons and applied the correct carton identifier numbers. • Ensure the packing and labeling meet customer requirements (neat, orderly, legible). • Completed the necessary paperwork accurately.
Keyholder/Sales Associate (Current Employee) – Calgary, AB – 9 November 2015
The product orders arrive all through the day and have to be received and dealt with right away. A lot of the boxes are quite heavy (depending on what is in them) and a lot of orders can be over 20 boxes at a time.
There is no opportunity to use "creative flair" when setting up a display, every product has to go on the right shelf in the right space which uses up a lot of time cross-referencing the planogram for exact placement when time could be better spent on more important things such as just getting the product out for sale.
The hourly wage is just over minimum with little chance of getting a raise, no matter how well you do the job. Even a keyholder with more responsibility doesn't make more money than anyone else.
The worst part is the "customer service" expectations. It's more like being pushy and upselling. Management isn't happy to just let people browse around in the store, you have to find out WHY they are there and selling them something. I want to be helpful, but I don't want to make the customers uncomfortable with mindless chitchat that always seems to come off as phoney when I listen to management do it.
Its frustrating as well to spend time making a display nice then being told 2 weeks later to take it down and put up something else. It just seems like a lot of "make work" projects, especially when this isn't a store that has a weekly flyer that needs you to highlight the "specials" that are changing.
Too much sales pressure and not enough compensation. Look for something else.
pressure selling, low wage, lots of physical labor, no pay raises
Vendeuse et caissière (Former Employee) – Laval, QC – 31 May 2015
C'est une belle place pour travailler. Aider les clients à trouver un ou des cartes et un petit présent pour un événement en particulier et que le client repart satisfait, voilà la joie de travailler au sein de cette entreprise.
-Great customer relations -Great sales experience -Fun work environment to learn how to work well in a team. - Hardest part of the job is learning how to communicate with difficult customers, however this job gives a great opportunity to learn how to deal with this situation thanks to its great management team.
Order Management Analyst/ Order Service System (Former Employee) – Toronto, ON – 2 March 2015
I thoroughly value my years at Hallmark, and was very fortunate with the opportunities I was provided to grow my skills over that time. My supervisors were very supportive and were more than willing to train me in all aspects of the job, which enabled me to be more productive and successful. This is a great job for a person who works well independently, is organized and enjoys being active and outgoing. I enjoyed my time with Hallmark and would work for them again if given the opportunity.