HSBC Employee Reviews

Found 175 reviews matching the search
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Being able to join a fast paced, business environment
Senior Receptionist (Former Employee) –  Vancouver, BC26 June 2012
To work with so many people, and learn so much, with the assistance of a fantastic management was incredible.
The co workers were wonderful if they did not work with you directly. The support system staff were lazy, and judgemental. They lied and purposely got rid of whom ever did not fit their click.
Dealing with ignorant co workers, was hard.
Having a management that dealt with bullies immediately was awesome.
Pros
fast paced. and a learning process to die for
Cons
being a target for bullies.
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HSBC Canada: Lack of job growth, discriminative, confused management
HSBC (Former Employee) –  HSBC30 March 2015
Lack of growth opportunities, whatever they have go to those with some connection, nepotism, mangement is very confused; growing one year and contracting next year, lot of negative media publicity, job culture is very bureaucratic, run like imperialist mind.

Good for new entrants to learn and move onwards to a different organization.

HSBC international is completely different than HSBC canada, slow integration.
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Productive workplace
Specialist count (Former Employee) –  Montréal, QC17 December 2013
My typical day at work was: Enter information about the numbers of documents in databases.Photocopy, scan and staple documents for distribution, the mailing and filing.Sort, verify and process application forms and other administrative documents learned how to work with the team and how to improve myself..The management was very supportive.The co-workers was really fun to work with.The hardest part of the job was to create new project.The most enjoyable part of the job was to be a part of the team.
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Continuously contact clients for meetings.
Premium Banker (Former Employee) –  Edmonton, AB12 September 2014
- Overcome client objections
- Long hours
- Manage and organize client leads
- Very little communication between co-workers
- Extensive product knowledge
Pros
Meeting with clients.
Cons
Very little communication with co-workers; very competitive.
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Work colleagues and management made it enjoyable to be at work.
Risk Management Analyst (Former Employee) –  Vancouver, BC30 December 2014
Flexibility on work hours gave me the ability to balance work/family life very easy, and the technology to work from home occasionally gave even more flexibility.
Producing management reports using Excel/SAS to extract data from the bank database made the day challenging but also exciting.
Management where "hands on" and knew so much that you learned a lot, fast.
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Great work environment with ample learning opportunities.
Personal Banker (Former Employee) –  White Rock, BC6 July 2015
Provided timely and accurate services to individual and business clients. Opened accounts and cross sold additional products and services while ensuring operational and system compliance. Researched and responded to competitor strategies, resolved customer concerns and built client lists. Opened branch, served as cash custodian, and balanced total daily branch transactions and cash balances.
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Stands out as a banking institution
Recovery Operations Manager (Current Employee) –  Montreal6 June 2015
Good company to work for, creativity will be encouraged. Work life balance is highly supported and appreciated by employees.
Pros
Remote Work
Cons
Approval processes are long
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I found it generally a well rounded cohesive place to work
Customer Service Represenative/Greeter (Former Employee) –  Vancouver, BC15 October 2013
I found it a generally well rounded cohesive place to work. I enjoyed the customer contact and new challenges that came every day. My co workers were agreeable and team players. The management for the most part was well trained and cordial. The hardest part of the job was keeping up with new mandates and courses, but kept you challenged.
Pros
good flexible working hours
Cons
nothing to note
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OK but not satisfied
Senior Credit Risk Analyst (Current Employee) –  Toronto, ON23 March 2012
Work life balance is good.
Transparency is pretty bad.
The promotion method is confusing.
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Good place to work and be able to help customers reach some of their financial goals.
Account Executive/Mortgage Agent (Former Employee) –  Burlington, ON24 October 2012
Helping customers with their financial goals, thru, loans, mortgages and customer service.
HSBC is a good place to work and they care about their employees.
Co-workers were always helpful.
My manager always gave credit when credit was due.
The job could be stressful at times as any other job.
The most enjoyable part of my job was seeing how happy my customer's were when I was able to help them with their need.
Pros
seeing how happy your customers were when you could help them with their financial needs.
Cons
when you were unable to help out some customers, due to their financial situations.
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Productive place to work with an excellent work life balance .
District Insurance Sales Manager (Former Employee) –  London, ON23 March 2012
The management style was excellent, a great deal of coaching and developing available for staff. The opportunity to assume other responsibilities and to progress was present and the support to progress from higher management was never ending.
Pros
meeting many new wonderful people, staff and customers
Cons
it closed down
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Enjoyable work environment
Personal Banker (P/T) (Former Employee) –  Toronto, ON8 January 2014
• Delivered exceptional banking services to both personal and commercial customers to ensure satisfaction
• Processed transactions efficiently and proposed solutions in a professional manner to 100+ customers daily
• Proactively recognized opportunities to cross sell other bank products by determining suitable products for customers and encouraging investments
• Enhanced operational efficiencies by identifying and implementing process changes
• Helped increase branch product sales by 50% in first 3 months, surpassing objectives and resulting in top salesperson award every quarter
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QA Analyst
QA Analyst (Former Employee) –  Toronto, ON23 April 2014
• Reviewed and understood the requirements for Mobile projects
• Involved in the development of Test Scenarios, Test cases, Test data and Test scripts according to Requirements, Wire frames and Use Case documents
• Test scenarios, Test cases were provided to the business analyst for signoff and approval
• Classified the test cases based on High, Medium and Low for execution purpose based on the business priorities
• Written and stored Test scenarios and Test cases in Quality center test plan tab and mapped the Test cases to the requirements using Requirement coverage tab
• Involved in testing the Integration between personal, business account, bill payment, transfers and statements on different devices like Android, IPhone and Blackberry
• Used Devise Anywhere for testing such as Functional/System, Integration, Regression, End to End, Performance and User Acceptance testing
• Reported defects into defect module of Quality center with all the required information
• Regularly participated in Test Review and Status meeting
• Provided planning and execution status reports to the management
• Devise anywhere, iPhone SDK 3.2, XCode, Android, Blackberry, XML, Java, J Unit, JavaScript, SQL Server, MS Access, Quality Center 10.0 and Oracle
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AAA
Regulatory Reporting Manager (Current Employee) –  London, UK18 July 2013
AAA.

Working for HSBC is a privelege. I recomend HSBC to anyone who is seeking to develop Career within Banking and Management.
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intercultural workplace
ORA Associate (Current Employee) –  Montreal, Quebec21 November 2012
HSBC is world renounned. You get to meet people from all around the world as clients and coworkers. One of the more difficult parts about the job is the lack of organization with the administrative staff and cashiers, sometimes being too interconnected isn't something good.
Pros
understanding managers
Cons
poor advancement
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QA Analyst
QA Analyst (SIT/UAT) (Current Employee) –  Toronto, ON4 May 2014
• Worked closely with business team in gathering Test requirements and Test documents by participating in several walk throughs and meetings
• Performed User Acceptance Testing (UAT), Functional, System-Integration (SIT), End to End, Regression, Negative and Integration testing in various types of software development life cycle (SDLC) and Project Management life cycle (PMLC)
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Execution of Strategic Projects and Process development involved
Projects and Process Development Analyst (Former Employee) –  El Salvador, Central America14 June 2014
Process Analysis and Improvement

Participation on Strategic Projects selected by Directors Board and CEO

Interaction with partners from many countries (Mexico, Central America, India, etc.)
Pros
High Exposure with DIrectors / grow opportunities
Cons
Short Time to Implement estrategies
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Learning Opportunties ~ Sucess of employees = Success of institution
Premier Relationship Manager (Former Employee) –  Red Deer, AB15 October 2013
Having worked for HSBC for one year and moved up quickly from personal banker to Premier Banking Manager showed the dedication of HSBC to see its employees succeed. Tools required for furthering knowledge provided to employees to succeed.
Great crew of employees, an amazing Manager, Corrine W, whom I had the priviledge of working under. She was very knowledgeable on all things HSBC and always willing to share with her staff.
Pros
hours; involvement
Cons
nothing!
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HSBC Finance was a great place to work.
Account Executive (Former Employee) –  Montréal, QC22 March 2012
I spent nearly 4 years moving up within the company. Things went very well, the people were all supportive and fun to be around. the training regiment promoted learning.
Pros
great peopl
Cons
long hours
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Very proactive and customer facing
Cashier/Customer Service (Former Employee) –  London, ON7 September 2014
It would be setting up cash till, balancing till, have al stationary in place, al systems up and running. Typical day dealing with customers requests, debiting, cashing, cheques, payments, transfers, exchange currencies, help activation, verifying i.d. and much more.

Hitting targets, encouraging sales, low complaints, following rules and regulations all part of the job,

Can have rude and difficult customers to deal with, enjoying wud be customer satisfaction rates.
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Overall rating

4.0
Based on 4,049 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.8
Job Security/Advancement
3.5
Management
3.6
Culture
3.9