Pros: staff rates
Cons: long hours
HSBC Bank requires that I pay close attention to detail as I must be one hundred percent accurate in all my tasks. On some days I must perform internal audits and am tasked with opening non-standard, irregular commercial accounts which may pose reputational risks to the bank. This is one of the harder tasks of my job.
The most enjoyable part is meeting interesting clients with unique business models. Everyone is different and assessing the needs of each and every commercial client is a challenge. It involves assessing risk, and ensuring that all HSBC policy is met which requires coordination with our legal department as well as ensuring that all OFSI (Office of the Superintendent of Financial Institutions Canada) requirements are also met. However, getting to know new companies and closing big accounts for the bank is one of the most enjoyable and rewarding aspects of my job.
In my three years at the bank I have had to develop excellent organizational skills and I now have demonstrated proficiency in all core office administration functions, including an advanced knowledge of Microsoft Office, document preparation, internal/external communications, data and records management, meeting scheduling, and task prioritization.