• Meet or exceed sales goals/targets
• Assist the Branch Sales Manager with auditing, loan documentation, proceeds disbursement and counter-payment processing.
• Perform mortgage closing ( 2nd mortgages ) delinquency follow-up, credit inquiries, and loan approvals.
• Bank promotional programs, and direct marketing initiatives by executing customer calling in a professional and efficient manner (outbound/inbound calls).
• Responsible to maintain a superior, high quality, and courteous service to promote retail products to attract, retain and expand customer relationship.
Capability, identifying and understanding customers' needs and goals in order to resolve issues quickly and effectively