Productive and highly impressive work place, best bank in Egypt which offering very competitive salaries as well as a yearly profit share, HSBC is considered to be the best bank in Egypt within banking industry
As an international Financial Institution, employees are given an opportunity to grow and learn. There is a tremendous focus on quality and ethical service delivery where open communication is valued. Employees come ready to work and participate. Many roles are afforded flexible hours as well as remote work opportunities. HSBC is an impressive and progressive quality driven global employer interested in providing customers with a globally cohesive customer service experience and competitive products.
Flexible hours, remote work opportunities, Ongoing learning.
Senior Technical Specialist (Former Employee) – Vancouver, BC – 13 September 2017
I had a wonderful team to work with over the years. Everyone was always willing to stop what they wedre doing for a few minutes to discuss an issue or problem. Most of the other IT teams were also cooperative if you had a question or issue.
Customer Service Representative (Former Employee) – Calgary, AB – 6 September 2017
I have worked for HSBC for over 22 years, 15 years at Main branch and 7 years at Harvest Hills branch. Customer service is what I do best. None of the work is repetitive, you always had something new everyday.
I enjoyed serving and knowing the clients very well.
Personal Banker (Former Employee) – Toronto, ON – 30 August 2017
Unfortunately the management at HSBC is not great - employees are not treated fairly upon arrival. Unless you know someone already working there or have a good rapport with the managers beforehand it is an extremely difficult place to work.
Premium Banker (Former Employee) – Toronto, ON – 25 July 2017
Very demanding environment. Expect many unpaid hours. Benefits or very good and lots of perks to reduce costs of entertainment through Venngo. Terrible work life balance working at the branch level. They have a long way to go before they become the "best bank in town".
AML Executive (Anti - Money Laundering Executive) (Former Employee) – Srilanka – 24 July 2017
It was a nice place to work even though the environment is highly secured and strict .Nine hours work with one hour break time . monitoring customer account activities and dealing with customer accounts was my task .Learned a lot about banking and systm knowledge . Had a good management who were nice and friendly . Making decisions regarding accounts was the hardest part of the job . Staff were given access to a snooker and table tennis table to play during free times.
VICE PRESIDENT (Commercial Banking) (Current Employee) – new Delhi – 23 July 2017
Challenging workplace, great learning environment, great leadership, scale, rewarding culture.
Senior management cares about long term development of talent. Pros Challenging workplace, great learning environment, great leadership, scale, culture Cons Changes take forever to implement, slow to change
Frantic and short staffed, little time for proper training
Administrator (Former Employee) – Victoria, BC – 19 July 2017
Unreasonable staff cuts has resulted in frantic environment where support staff are expected to know an extensive lot of controls, regulations, and procedures, with little to no training. During probation period, if mistake occurs, Management does not assist in resolving, but rather shames the staff member in a group environment. Excessive rules become obstacles to onboard new clients. Branch environment somewhat toxic.