Overview: The Property Administrator is responsible for providing general administrative support to the property manager and accounting department including preparation of correspondence, reports, filing, faxing, emailing, etc.
Responsibilities:
Act as a tenant contact and provide exceptional customer service.
Responsible for rent collection
Make arrangements for payment of outstanding late accounts; escalate transfer to proper authorities
Report on status of accounts receivables
Maintain accurate customer files with all applicable correspondence and report to Management on status as required
Ensure strict confidentiality and privacy of the company and the tenants
Assist in renting units
Maintain maintenance requests from tenants
Receive and process tenants’ payments
Perform reception duties including answering phones, emails, and in person customer inquiries
Data entry into system
Other duties as assigned
Qualifications:
Completion of high school diploma or equivalent
Business Administration or equivalent diploma an asset
Professional attitude and appearance
Fluent in Mandarin is an asset
Ability to multi-task and work under pressure
Ability to work afternoons and weekends during busy season
Previous property management experience and knowledge of RTA an asset
Knowledge of Microsoft Office Suite (Outlook, Power Point, Excel,Word)
Competencies:
Communication: Interacting and communicating (both written and verbally) respectfully and professionally.
Internal Customer Service: Understanding customer needs and provides solutions/support.
Attention to Detail: Focusing on important details.
Problem Solving and Decision Making: Defining issues, examining alternatives and effects.
Time Management and Organization: Using time and resources optimally.
Adaptability: Adjusting priorities and pace to reflect changing demands.
Accountability: Holds self and others to responsibilities and commitments.
Please apply directly at https://careers-hrg.icims.com/jobs/intro?hashed=0
