Accounts Receivable Representative
HRG Management Inc. - Calgary, AB

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Our client, a leader in the energy industry is looking for an Accounts Receivable representative to join their team in Calgary. This individual will ensure that all the sales of products and/or services are properly billed, according to the agreed-upon terms and conditions, in a timely manner.
Essential Duties and Responsibilities:

  • Ensure a focus on quality, service excellence and efficiency within areas of responsibility.
  • To identify customer needs and ensure that these are met directly or via the appropriate level of management and/or individual in the Finance & Accounting department.
  • Provide accurate professional and timely support.
  • Generate and distribute or transmit invoices and statements to customers.
  • File invoices with supporting documentation.
  • Ensure accurate account reconciliation and to ensure invoices are matched correctly to the statements and all necessary back-up is attached to meet customer needs.
  • Perform accounts receivable collections and ensure that all accounts are collected and cash applied in a timely manner.
  • Receive payments and process deposits: cash, cheques, EFT payment and credit card payments accurately.
  • Identify payment discrepancies and initiate dispute resolution.
  • Accurate investigation of incorrect billing, old items, or general billing problems.
  • To monitor daily deposit slips for accuracy and ensure they are prepared in time for the daily bank deposit.
  • Handle accounts receivable telephone inquiries from customers.
  • Perform accounts receivable reconciliation monthly.
  • Ensure that all billings are done timely and revenue recorded.

Specific Knowledge, Skills and Abilities:

  • Minimum of 2 years of experience in a computerized accounting environment
  • Knowledge of basic accounting principles would be an asset
  • Billing system and proper billing procedures
  • Customer services billing requirements
  • Understands urgency of actions
  • Recognizes priorities and multi-tasks
  • Pays attention to relevant details and early warning signs of problems
  • Strong personal belief in high standards of customer service
  • Shares knowledge and information freely
  • High level of integrity; ethical and trustworthy
  • Has professional manner
  • Works well in a team setting
  • Understands that people are critically important assets
  • Focuses on results and the processes to achieve them
  • Life-long learning with appropriate application