HP Employee Reviews

Found 159 reviews matching the search
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Amazing place to work
Technology Consultant (Current Employee) –  Montréal, QC5 November 2016
Have been associated with HP for last 4 years. Perfect place for work and life balance.

Good work culture. Transparent. Provide chance to groom your carrier in multiple ways.
Pros
Amazing work culture!
Cons
Layoff in recent times
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A great company shrinking by selling off assets and offshoring most jobs.
Manager ITO Service Delivery (Former Employee) –  Ottawa, ON14 October 2016
It was a pretty good place to work, but in this economic climate or with the current Management is shrinking rapidly.
Over 56,000 laid off while I was there and over 33,000 announced.
The grass is not always greener, but all signs point to bad times ahead for people in higher cost areas such as North and South America, Europe, Australia and parts of Asia. If you are in India, Costa Rica or the Philippines you should be alright.
Also, simple tasks take forever to accomplish now due to multiple layers of process and approval.
The spectre of layoffs over the past 6 years have robbed excellent people of motivation and caring anymore. Most are just waiting for the package.
Pros
I don't know anymore
Cons
The spectre of layoffs over the past 6 years has killed motivation.
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Excellent place to work.
Senior IT Service Delivery Consultant (Current Employee) –  Work from Home29 September 2016
Excellent organisation to work at. Great team work, all always willing to assist others and give full participation to provide excellent service to the clients.
Pros
Flexibility to work.
Cons
cannot think og anything negative, great place to work.
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Sales
Sales (Former Employee) –  Mississauga, ON7 September 2016
HP is a progressive company that has been in trouble for a while. It's got a great culture and decent products but now split in half. The work life balance can be good depending on the role you have.
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Great colleagues
Customer Project / Program Manager (Former Employee) –  Toronto, ON2 September 2016
Generally good experience. Worked with great clients. Not pleased with the fact that I was laid off. The corporation is more concerned about stockholder value that loyalty -- but I suppose that is the way of the world these days. I had extremely good co-workers and a lot of flexibility in my work arrangement. I enjoyed the travel and had excellent managers and colleagues.
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Good to start career
Infrastructure Support (Former Employee) –  Markham, ON22 August 2016
job wasn't too stressful. job security sucks being contract worker. Some people sign 5 year long term believing after will be full time. but never happens. Pay remains the same as first day started.
Pros
not too stressful
Cons
job security
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Busy place to work!
Enterprise Technical Support Analyst (Former Employee) –  Gatineau, QC15 August 2016
Enterprise level helpdesk within a high volume call center, Troubleshooting and give guidance to high end clients as to the proper installation and configuration of their servers, warranty replacements, customer service, sometimes long technically challenging calls, high stress as complete corporations were relying on the timely repair of their servers, troubleshoot all server peripherals including printers, storage arrays, all RAID arrays, etc
Pros
work on high end systems
Cons
sometimes call statistics were more important than proper customer service
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good company
Customer project/Program manager (Current Employee) –  Canada15 July 2016
good company, you have more opportunities to work with different team, different technology.
in terms of career, up to your hard work ;-)
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Very good ****
(ITO Service Delivery Rep IV (Former Employee) –  Mississauga, ON7 July 2016
Good work environment and learning opportunities. Co-workers are professional and cooperative. The hardest part is new contracts are coming frequently and need to support with minimum training. The enjoyable part is good working environment.
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Best Place to work
Sale Representative (Current Employee) –  Toronto, ON22 June 2016
Recommend anyone to work in this company, it's one of the best palace i worked so far and i really the team.
Pros
flexible timing
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A Typical Day at Work
Convergys-Level 1 and 2 IT Technical Support (Former Employee) –  Sydney, NS15 June 2016
A typical work day consisted of Customer related IT troubleshooting and support of HP and other computer manufacturers hardware such as DELL, MAC OS driven applications Meeting key client indicators such as Quality, Root Cause Analysis and dealing with customer based software,networking and 3rd party peripherals I have learned that most often there is always a positive innovative resolution in any task assigned to me. I had a positive and respectful working relationship with people I worked with in that we provided feedback and case resolutions consistently. The hardest part of the job was that it was difficult to advance. The most enjoyable part of the job was at the end of the day that you as an individual did your best and resolved any issues for the customer,colleges and client.
Pros
Something learned everyday and implemented to resolve IT issues.
Cons
Room for advancement was limited
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Good company
Account Support Manager (Former Employee) –  Halifax, NS6 June 2016
Business change and not industry changes more than the computer business. HP went from being a family business environment to a corporate take over environment. Share holders demand profit... CEO`s provide it no mater what has to be done.
Pros
Large company
Cons
Large company
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Work from Home
Information Analyst (Former Employee) –  St. Catharines, ON11 May 2016
HP is a pretty good place to work. The infrastructure is built well and they're mostly organized. The management team changes frequently which can cause some issues with recognition of employee efforts.
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Job Security is cause for concern
SAP Basis Consultant (Current Employee) –  Calgary, AB26 April 2016
HPE continues to be very focused on "Best"-Shoring. Shipping jobs offshore causes employee morale to deteriorate. Opportunity for working in a variety of technical environments is a big plus.
Pros
Opportunites in a veriety of SAP environments
Cons
Job longevity is a real concern for North American talent.
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Fun workplace
ABM Technical Support (Current Employee) –  Markham, ON12 April 2016
Working for HP made you think proactively, and efficiently on a daily basis. Ive learned customer service and attending to ones needs are above anything else. I wwas surrounded by wonderful eople and it made working here really great
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good experience in the job where every one is optimistic and ready to work
Customer Service Representative (Former Employee) –  Ajax, ON28 March 2016
My typical day at work was fun and I actually enjoyed going to work and learning new things every day. Interacting with others and getting to know them,and I learnt how to go by understanding customer needs and to give them what they are comfortable with and looking for. I really diden't have any hard parts in my job which was really pleasing for me.
Pros
new friends/more experience/free lunches
Cons
more work to finish
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rolling full speed downhill
Project Manager (Former Employee) –  Toronto, ON21 March 2016
stay away and don't touch with 10 feet pole. HP is in process of laying off all experienced workers and moving all work offshore with major impact on enterprise customers. Cutting corners at every opportunity. Middle management jumping ships in a bid to leave before being fired.
Pros
none
Cons
long hours, top level management with no vision, wrong strategy, low quality.
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Good place to work
Customer Service Representative (Technical) (Former Employee) –  Mississauga, ON3 March 2016
Most enjoyable part of the job is facing different challenge every day. The hardest part of the job is heavy work load............
Pros
Good Medical Coverage
Cons
Not enough employee
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Undergoing major changes with company breakup.
Program Manager (Former Employee) –  Mississauga, ON6 January 2016
Expectations are demanding and workloads have increased due to staff cutbacks. Focus on offshore engagement for revenue savings.
Pros
Benefits are good.
Cons
Long hours. Shortage of Work.
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Good Company
Systems Engineer (Former Employee) –  Toronto, ON5 January 2016
Good Place to work, Salary benefits are good, work from home option is available, they provide lot of internal training's to enhance the skillset
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Overall rating

4.0
Based on 6,925 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.6
Job Security/Advancement
3.4
Management
3.6
Culture
3.9