HP Employee Reviews

Found 159 reviews matching the search
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A great company shrinking by selling off assets and offshoring most jobs.
Manager ITO Service Delivery (Former Employee) –  Ottawa, ON14 October 2016
It was a pretty good place to work, but in this economic climate or with the current Management is shrinking rapidly.
Over 56,000 laid off while I was there and over 33,000 announced.
The grass is not always greener, but all signs point to bad times ahead for people in higher cost areas such as North and South America, Europe, Australia and parts of Asia. If you are in India, Costa Rica or the Philippines you should be alright.
Also, simple tasks take forever to accomplish now due to multiple layers of process and approval.
The spectre of layoffs over the past 6 years have robbed excellent people of motivation and caring anymore. Most are just waiting for the package.
Pros
I don't know anymore
Cons
The spectre of layoffs over the past 6 years has killed motivation.
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A Typical Day at Work
Convergys-Level 1 and 2 IT Technical Support (Former Employee) –  Sydney, NS15 June 2016
A typical work day consisted of Customer related IT troubleshooting and support of HP and other computer manufacturers hardware such as DELL, MAC OS driven applications Meeting key client indicators such as Quality, Root Cause Analysis and dealing with customer based software,networking and 3rd party peripherals I have learned that most often there is always a positive innovative resolution in any task assigned to me. I had a positive and respectful working relationship with people I worked with in that we provided feedback and case resolutions consistently. The hardest part of the job was that it was difficult to advance. The most enjoyable part of the job was at the end of the day that you as an individual did your best and resolved any issues for the customer,colleges and client.
Pros
Something learned everyday and implemented to resolve IT issues.
Cons
Room for advancement was limited
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Sales
Sales (Former Employee) –  Mississauga, ON7 September 2016
HP is a progressive company that has been in trouble for a while. It's got a great culture and decent products but now split in half. The work life balance can be good depending on the role you have.
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rolling full speed downhill
Project Manager (Former Employee) –  Toronto, ON21 March 2016
stay away and don't touch with 10 feet pole. HP is in process of laying off all experienced workers and moving all work offshore with major impact on enterprise customers. Cutting corners at every opportunity. Middle management jumping ships in a bid to leave before being fired.
Pros
none
Cons
long hours, top level management with no vision, wrong strategy, low quality.
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Busy place to work!
Enterprise Technical Support Analyst (Former Employee) –  Gatineau, QC15 August 2016
Enterprise level helpdesk within a high volume call center, Troubleshooting and give guidance to high end clients as to the proper installation and configuration of their servers, warranty replacements, customer service, sometimes long technically challenging calls, high stress as complete corporations were relying on the timely repair of their servers, troubleshoot all server peripherals including printers, storage arrays, all RAID arrays, etc
Pros
work on high end systems
Cons
sometimes call statistics were more important than proper customer service
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Undergoing major changes with company breakup.
Program Manager (Former Employee) –  Mississauga, ON6 January 2016
Expectations are demanding and workloads have increased due to staff cutbacks. Focus on offshore engagement for revenue savings.
Pros
Benefits are good.
Cons
Long hours. Shortage of Work.
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Good to start career
Infrastructure Support (Former Employee) –  Markham, ON22 August 2016
job wasn't too stressful. job security sucks being contract worker. Some people sign 5 year long term believing after will be full time. but never happens. Pay remains the same as first day started.
Pros
not too stressful
Cons
job security
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Access to largers global HP
Service Delivery Manager (Former Employee) –  Toronto, ON3 January 2016
Long hours and on-call evenings
Reduction in salary and total compensation
Poor integration between HP and EDS at time of merger
Communication strategy vague
Pros
Benefits
Cons
Long hours
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Amazing place to work
Technology Consultant (Current Employee) –  Montréal, QC5 November 2016
Have been associated with HP for last 4 years. Perfect place for work and life balance.

Good work culture. Transparent. Provide chance to groom your carrier in multiple ways.
Pros
Amazing work culture!
Cons
Layoff in recent times
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worked for 15 years
Technical Consultant III (Former Employee) –  Niagara Falls, ON9 September 2015
Like any company, it really depends on the team, manager and customer account.
In the years I worked there I had the best times with great people and had tough customers and tough teams to work with.

In general an OK company to work for but being as large as they have become the ONLY thing that matters in the end is their bottom line. Years of service, dedication, climbing through the ranks etc... do not matter. If they need to cut expenses and can replace you cheaper. Anyone can be released



High work load, work hours 24x7 , 7 days a week
Pros
Good benefits, decent pay
Cons
High work load, 60 hrs plus, work hours 24x7, 7 days a week
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Great colleagues
Customer Project / Program Manager (Former Employee) –  Toronto, ON2 September 2016
Generally good experience. Worked with great clients. Not pleased with the fact that I was laid off. The corporation is more concerned about stockholder value that loyalty -- but I suppose that is the way of the world these days. I had extremely good co-workers and a lot of flexibility in my work arrangement. I enjoyed the travel and had excellent managers and colleagues.
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Good Company
Systems Engineer (Former Employee) –  Toronto, ON5 January 2016
Good Place to work, Salary benefits are good, work from home option is available, they provide lot of internal training's to enhance the skillset
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good company
Customer project/Program manager (Current Employee) –  Canada15 July 2016
good company, you have more opportunities to work with different team, different technology.
in terms of career, up to your hard work ;-)
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Excellent place to work.
Senior IT Service Delivery Consultant (Current Employee) –  Work from Home29 September 2016
Excellent organisation to work at. Great team work, all always willing to assist others and give full participation to provide excellent service to the clients.
Pros
Flexibility to work.
Cons
cannot think og anything negative, great place to work.
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It was a great place to work...
Partner Service Delivery Manager (Former Employee) –  Mississauga, ON28 March 2015
until HP bought Compaq. It has been a downward spiral ever since. Management isn't consistent with the 5 year plan. I don't even think they have one because it changes every quarter. They have created a cut throat environment due to Work Force Reductions. If you're not in your bosses pocket there is no hope for you.
Pros
Currently can't think of anything positive to say about HP at this time.
Cons
Raises and bonuses are close to non-existent, Saved for the bosses favourites and that doesn't mean the best worker
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IT outsourcing made-to-order
IT Operations Manager (Former Employee) –  Mississauaga, ontario16 September 2015
A large corporate workforce.
I didn't get to find out much about the company culture as I worded exclusively at the client's headquarters.
Pros
good benefits
Cons
Long hours
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Used to be a great company
SAP Technology Consultant (Former Employee) –  HP CANADA26 August 2015
Over the years, after lots of layoffs, now workload has increased and no additional compensation paid for additional work.
But work from home makes it a great place to work, but if you are overloaded then it works against you as you have no fixed hours of work.
Pros
work from hom
Cons
Long working hours if working for US implementation projects
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Very good ****
(ITO Service Delivery Rep IV (Former Employee) –  Mississauga, ON7 July 2016
Good work environment and learning opportunities. Co-workers are professional and cooperative. The hardest part is new contracts are coming frequently and need to support with minimum training. The enjoyable part is good working environment.
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Work from Home
Information Analyst (Former Employee) –  St. Catharines, ON11 May 2016
HP is a pretty good place to work. The infrastructure is built well and they're mostly organized. The management team changes frequently which can cause some issues with recognition of employee efforts.
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Good company
Account Support Manager (Former Employee) –  Halifax, NS6 June 2016
Business change and not industry changes more than the computer business. HP went from being a family business environment to a corporate take over environment. Share holders demand profit... CEO`s provide it no mater what has to be done.
Pros
Large company
Cons
Large company
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Overall rating

4.0
Based on 6,931 reviews
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Ratings by category

Work/Life Balance
3.9
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3.6
Job Security/Advancement
3.4
Management
3.6
Culture
3.9