City General Manager - Montreal
HAILO - Montréal, QC

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Job Description

Join a fun, global team of top engineers, seasoned entrepreneurs, and taxi drivers for the adventure of a lifetime. We're changing personal transportation, making people’s lives easier, and opening up a multi-billion dollar market in the process.

We’ve built a massive following in London, Dublin, Toronto, Chicago and Boston, with both drivers and passengers thrilled to finally have a great experience with cabs. Join us as we expand globally.

This position is based in Montreal, and is for immediate start. This position requires occasional travel to Toronto, NYC and our London HQ.

The Role

Hailo is taking major cities around the world by storm. In Canada, Hailo is already a huge success in Toronto and we're now expanding to Montreal. Reporting directly to the President of Hailo Canada and with significant and committed resources behind you, you will build Montreal into one of our key cities.

About You

You're a pioneer, a smooth operator who knows how to get things done in a fast-moving, constantly-changing landscape. You'll be responsible for liaising with regulators and industry stakeholders (working with Hailo's external government relations team) to clear the path for our expansion, then build the team and grow the network by applying - and further developing - our city expansion template. Ideally you'll have had startup experience, but you must demonstrate operating excellence preferably in a technology business. Taxi industry experience is not necessary, and not necessarily desirable, either.

The Role

Leadership of, and overall P&L responsibility
Represent Hailo to local regulators and influencers to facilitate and expedite Hailo's market entry and continuing success
Build and manage a local team including our key taxi-driver partners, marketing, PR, operations, and customer and business support
Build the network by rapidly recruiting drivers, and then customers, with ever increasing engagement from both sides
Help us build a top brand and business in Montreal - and manage local PR and Marketing resources to make it happen
Improve the product and influence the technical and business development roadmap through insights learned
Help drive the national and global business forward as a member of the Senior Executive team

Desired Skills & Experience

Fluently bilingual (French & English)
5-10+ years operational experience, in roles with significant leadership responsibility
Experience and appetite to help manage the political and regulatory aspects of our market entry and growth. Politically savvy
Experience working within a high-calibre, high growth, international business with a transactional and business to consumer element OR substantial leadership in a SME/start-up
Cross-functional experience with an operational focus and some P&L responsibility
Significant exposure and comfort working in a technology-driven business, ideally as an executive
Track record of taking new and innovative products to market
Experience managing diverse teams
Highly driven, independent, intelligent and analytical, with an entrepreneurial streak. You’re looking for your next big challenge
Passion and enthusiasm to change the world
Degree from a top university, with a masters/JD etc prized

Company Description

Hailo is the evolution of the hail - a free smartphone app which puts people just two taps away from a licensed taxi, and lets cabbies get more passengers when they want them.

A Hailo hail is accepted around the world every five seconds from Hailo’s global network of tens of thousands of drivers and hundreds of thousands of passengers. Launched in November 2011, Hailo is available in London, Dublin, Toronto, Chicago and Boston - and coming next to New York, Tokyo, Washington DC, Madrid, and Barcelona. Hailo has carried 2.5M passengers and grown to annualized sales of over $100M.

Founded by three taxi drivers and three internet entrepreneurs, Hailo has raised over $50M from the best investors anywhere, including Union Square Ventures, Accel Partners, Wellington Partners, Atomico Ventures, Sir Richard Branson, and Janice, our CEO's mother.

Hailo is available as a free download from the iTunes App Store and Google Play. Simply search on "Hailo".

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About this company
Hailo is the evolution of the hail - a free smartphone app which puts people just two taps away from a licensed taxi, and lets cabbies get...