H2O Employee Reviews

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Found 4 reviews matching the search
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All work and no time for personal life
Recreation Manager (Former Employee) –  Ottawa, ONMarch 13, 2016
Working in this position demands that you give up most of your social life as you are on call 5-6 days a week, 7am -10pm. With this job you are constantly dealing with angry patrons and incompetent employees on a daily basis leading to a high stress work life.

A typical day consists of someone not showing up to work at 7am, and having property managers calling angrily. I'd have to drive out in rush hour traffic to open the site, all the while trying to find someone willing to work that shift. Most of the time people weren't found and you'd be stuck working the shift while having all sorts of managerial tasks pilling up.

When an employee makes a mistake, you are the one that ends up getting most of the blame as you are their superior, also for the most part the employees are sub-par leftover guards that are not qualified to work at the city pools.
Pros
Friendly HR department, Good professional experience
Cons
Long Hours, No bonuses, Unrealistic work expectations
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Unique Working Environment, Awesome Staff!
Head Lifeguard (Current Employee) –  Ottawa, ONOctober 16, 2014
I've worked with H2O for some time now, and I've really enjoyed it right from the start.

I was hired as a Head Lifeguard for one of their outdoor pools. I will fill out this review for that position.

The location of my facility was excellent. Working outside for the summer was a good choice, it led to learning how to work around weather conditions, as well as giving me the chance to enjoy some sunlight.

In a typical day as a Head Lifeguard, I:
- Developed task lists
- Organized lifeguard rotations
- Maintained the pool filtration system
- Monitored the pool chemical levels
- Greeted clients and enforced Pool Access Control rules
- Ran some group games for the children at the facility
- Practiced basic lifeguarding skills with the other guards
- Cleaned and maintained the facility

I learned a lot about how to be an effective leader, more than anything else. I also learned (through trial and error with task delegation) that people work better together when they enjoy what they're doing.

The management team functions in a very effective and unique manner. The Supervisors are in charge of multiple sites, which is excellent for gaining leadership and communication skills as a Head Guard or Lifeguard.

I've always been lucky to have good co-workers at H2O. We occasionally butted heads, but generally had no issues sorting out whatever had caused the debate.

The hardest part of this job, for me, was the work-life balance. I took on lots of extra work and shifts, which tilted the balance quite far in one direction. Another difficult part was finding enough work to keep ourselves
  more... entertained when it poured rain and the facility was closed for thunder or lightning.

The best part of the job was being able to work outside, with good people, while developing strong leadership skills that will prove extremely useful in the future.
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Pros
working outside is an option, leadership skills development, good staff
Cons
uncooperative weather is difficult, some long hours
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cheap, unprofessional company
Lifeguard supervisor/ Head Lifeguard (Former Employee) –  Ottawa, OnMay 6, 2014
they pay 25cents more than minimum wage!!! They never pay overtime and want people to work long hours. There is very little training offered. They hire people without even a proper skills test, everything is done orally. Management does not care about employees and does not back them up. You have to pay for your own swim suit and re-certs. The sites that are available to lifeguard are often one guard sites, and many do not even have a bathroom to use. It is by far the worst company to work for.
Pros
two piece swimsuit
Cons
everything else
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