Receptionist
H.M.M. Distributors - Toronto, ON

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The Receptionist is responsible for the professional and friendly receiving of all callers and visitors to H.M.M., and performs various administrative work for all departments of H.M.M.

Responsibilities:

  • Manages reception area by greeting and meeting visitors and answering phone calls, providing information, and referring visitors/callers to appropriate individuals.
  • Answers telephone calls in a professional manner and provide information and/or redirect the caller to the appropriate department. Takes and convey messages.
  • Provides prompt, accurate and courteous turnaround on requests.
  • Processes incoming and outgoing mail, couriers and faxes as appropriate.
  • Maintains and orders general office supplies and monitors inventory - includes ordering required repairs of all equipment, stationery etc.
  • Maintains general administration files to ensure compliance with internal business processes and requirements and quick retrieval of materials.
  • Perform general administrative tasks such as photocopying, faxing, and filing.
  • Assists in the upkeep and maintenance of the office facilities, furniture and equipment and housekeeping issues with janitorial service, IT provider, etc.
  • Forwards website information & customer requests as appropriate.
  • Schedules appointments, preparing meeting documents, and manages employee calendars.
  • Assists other employees in handling overflow work, and may be called on to stand in for absent employees in an administrative capacity.
  • Ensures phone system is equipped with appropriate voicemail and auto-answer messages.
  • Prepares meeting room and clean after meetings have occurred.

Qualifications:

  • Post-Secondary diploma, ideally in administrative services or a related field.
  • Minimum of 1 year working in a reception or administrative support role.
  • Advanced knowledge of Word, Excel and Outlook.
  • Excellent verbal and written English communication skills.
  • Customer Service approach to servicing all internal and external customer.
  • Strong inter-personal, organizational and co-ordination skills with the ability to effectively manage time, priorities, issues and multiple tasks.
  • Diplomatic, detail-oriented and flexible with various work assignments.

Indeed - 23 months ago - save job