Receptionist/Office Assistant (Former Employee) – Edmonton, AB – 26 January 2017
Opening Greeting clients, preparing paper and computer files for clients. When required finding files, and pertaining information. Assisting clients and tax associates with extra information they may require. Management in locations were great. Work place culture was a plus. Hardest part of the job was being able to multi function in many different directions as best as possible. Meeting all the wonderful clients we had, and working with them for a happy result.
Having clients leave satisfied
Having clients become irate when they had to pay Revenue Canada
Staff is good to work with. Management seems to never be around or communicate on the same level. Other wise its a great place to work, during tax season is the busiest time and where you have to comment your time 110%. Sometimes personal family issues come into play or may inter-fear and management make you chose your job ( especially during peak tax season which isn't fair) Any other time of the year they are ok to work with
Senior Tax Preparer (Current Employee) – Calgary, AB – 16 January 2017
Productive, help people to get the most out of their taxes, the management team is always there for support, workers work in a team environment, the most enjoyable part is when you actually make a difference in someone's life
Tax Professional (Former Employee) – Surrey, BC – 15 January 2017
H&R Block is a very good company to learn to start. From them, you can learn a lot, from professional knoweldges, software, cultures, to professional mannus, they will teach you everything. But somehow, the pressure is high, and you have to adapt with.
Receptionist (Former Employee) – Toronto, ON – 10 January 2017
I do love coming back every year just because i get along with my coworkers. Every years the government change plan have to adjust with it. meet all kind of people. I do love all my managers from Sudbury to Toronto.
District Operations Co-ordinator Calgary North (Former Employee) – Calgary, AB – 28 December 2016
H&R Block for me is not a good place to work, there is no security, the pay is horrible, and there are no benefits.
I was promised permanent year round with OT during season and regular hrs after, I did get a lot of OT, but the after hrs were cut to less than 20 a week and if I wanted more hrs I had to take a cut in pay.
The training for 1st and 2nd yr tax pro's is not complete and they are left fundling throughout the yr as the experienced people (?) do not want to spend the time training anyone.
MGMT does not know anything about taxes as they are all new and have never taken the course.
Being a DOC my manager was hard to reach and when you did reach her was not very forth coming.
Tax Professional (Former Employee) – CA – 9 December 2016
I learned a lot about the personal taxation and the also enjoyed preparing taxes for the clients as I enjoy working with numbers, this way was also able to help completing taxes for my family and friends as well as added benefit.
Senior Tax Preparer (Current Employee) – Chilliwack, BC – 10 November 2016
You are able to work according to your availability. Every tax season there are courses available for your own personal advancement in the company. It is really rewarding to help people get the most out of their tax returns.
Client Service Leader & Receptionist (Former Employee) – Edmonton, AB – 2 November 2016
Their pay could be better but they do encompass an organized and fun environment to work in. It is a high demanding job as it is during tax season but you also learn much needed skills in the business field
CS & Branch Manger Business and Residential Taxing (Former Employee) – Edmonton, AB – 23 October 2016
This job was again, one of my most favourite jobs. Flexible hours, everyone was super nice. Manager was great. Training available anytime you needed. Pay was a little less but overall a fun place to work.
Tax Preparer (Former Employee) – Owen Sound, ON – 20 October 2016
Manager of the local HR Block has no people skills. I have many years experience in Customer Service, and I would have never spoken to clients they way the manager did.
We went from a busy office to a lot of extra time of sitting around waiting for clients.
Manager can often be heard yelling other staff as well as yell at a client because they did not understand what she was trying to explain. If the client understood income tax then they would not be a client. Manager should never talked down to clients or her staff.