Very good ongoing training and professional development, leading to (mostly) seasonal employment and advancement. Money improves over time.
Tax Professional (Current Employee), Victoria, BC – August 13, 2013
Pros: atmosphere. clients.
Cons: exacting, demanding. hard work.
You must successfully complete H&R Block Level 1 public tax school courses to qualify for employment. Courses start mid-September every year. (A referral from an H&R Block tax pro can save you 50% off the cost of registration--up to a $150 value.)
You must take (and pass) refresher and advanced-level courses each year to move forward with the complexity – more... of tax returns you will prepare and pay scale and bonuses you will be eligible for.
A merit-based organization--generally speaking, if you produce, make few mistakes, and achieve above average client retention, you will do well.
Appeals to diverse ages, career paths. Popular with accounting students starting out, semi-retirees and others looking to augment income or have an outlet for their occupational energy.
Does not require mathematical genius to be successful. Tax knowledge, which you can acquire through the courses, common sense, and concern for clients' welfare are much more useful qualities. – less
I enjoy working at H&R Block because I like to help people with doing their taxes and understanding them
Good time management (Current Employee), Brantford, ON – July 20, 2013
Cons: wish it was long as i enjoy working in a office setting
I enjoy working at H&R Block because I like to help people with doing their taxes and understanding them. There is always something to learn everyday as taxes policies can change and no 2 tax preperations are the same. Management are supportive and assist in answering any question that may come up. Co-workkers arre supportive and eveyone likes to help – more... each other. The hardest part of the job is sometimes it can be very quiet when there is no clients in the office. – less
Sales Representative (Former Employee), Welland, ON – June 25, 2013
Pros: great tech support and smooth business operation
Cons: small lunch room
Prepared tax returns according to the company guidelines. Learned how to deal with every type of customer to meet their needs. Co-workers were very knowledgeable and helpful. The offices were very comfortable and clean which made for a perfect work environment.
Customer Service Representative (Former Employee), Paris, ON – June 6, 2013
Pros: end of season dinners, awards, and prizes
Cons: peak season can be a bit challenging at times
A typical day at work: Greeting Clients Answering telephones, taking messages, booking and scheduling appointments. Faxing and receiving faxes. Photocopying information, filing-- retrieving files, and filing them after no-longer needed. Receiving drop off`s dating them when they are to be ready for clients. Updating client`s information. Taking new – more... client`s information. Putting them in order of date to be completed. Receiving payments, through moneris. Printing and issuing receipts. Stapling our copies of method of payment inside client`s files. Doing end of day balancing. Making out deposit slips and putting cash amounts in bag along with deposit slips, sealing it, dating it, then depositing it in the night depository at the bank. Doing light cleaning of work area. Taking out the garbage on garbage days at end of shift. Pretty general and straight forward. Co-workers are great, team spirited and helpful. Harmonious. Management or office leader are great. We had an awesome office leader. Hardest part of the job, is equipment malfunctioning, example when computer crashes, or moneris isn`t working at the most crucial times or when they are all down. The most enjoyable part of the job is customer satisfaction and happy office leaders. – less
Tax Professional (Current Employee), Prince George – June 2, 2013
Pros: meeting new people and never the same
Days are busy, learned new things every day, management was great and co-workers amazing. Hardest part was trying to please everyone. Most enjoyable is the different people I would meet. Loved solving problems.
Customer Service Representative (Former Employee), saint john nb – May 24, 2013
Pros: family like easy atmosphere
Cons: not enough hours
A typical day at work would be making sure all clients are seen as quickly as possible and the tax preparers have all the information they require. Co-workers treat each other like family and are very friendly and easy to work with.