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H&R Block
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2,331 reviews

H&R Block Employer Reviews

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Job Work/Life Balance
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Tax Professional (Former Employee), Calgary, ABOctober 21, 2013
The most enjoyable part of the job:
Ability to handle multiple tasks and meet deadline under pressure. Thrives in a fast-paced environment.
Ability to acquire new knowledge and information quickly.
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Excellent Tax Professionals
District Manager (Former Employee), Ottawa, ONOctober 10, 2013
Building a strong, client-focused team was essential to this seasonal business. Multi-tasking was a must. With 80% of our business falling within three months, there was no time for idleness. All staff had to be hired by December, trained in Policy and Procedure through January, and ready to go for February through April 30.
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It is a nice place to work, friendly associates.
Tax Professional (Former Employee), Barrie, ONOctober 7, 2013
Pros: personal skills development
I have developed customer service skill while working at there.
My co-workers are friendly, they always be there when you need help.
The hardest part of the job is the challenge of solving any problems that customers give you.
The most enjoyable part of job is the sense of achievement when done the job perfectly.
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good workplace
Income Tax Preparer (Former Employee), Windsor, ONOctober 2, 2013
Pros: good co-wokers helping you out
Cons: stress
Learned how to deal with clients, tax preparation skills, good work environment
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A great learning environment
Administrative Assistant (Former Employee), Etobicoke, ONSeptember 28, 2013
I really enjoyed and appreciated the opportunity to learn new skills and offer assistance in other areas of the company.
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Productive Enviornment
Tax Associate (Former Employee), Grande Prairie, ABSeptember 26, 2013
Typically this office was a fast-paced environment requiring use of the education at all times.
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This job was enjoyable as I had good people to work with.
Client Service Representative/Tax Associate (Former Employee), Peterborough, ONSeptember 21, 2013
Pros: clients leaving happy with their refund in hand.
Cons: clients leaving unhappy due to not getting the refund they were expecting.
Clients would come into the store to have their tax questions answered and have a tax associate complete their tax forms. The management and my co-workers were great people to work with and were always helpful. The hardest part of the job was to deal with clients who were not happy about the money they had to pay to the government. The most enjoyable – more... part of the job was to have clients leave happy with their financial return. – less
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variety in the type of work, appreciation of what you do for someone which may seem simple to you but weight lifting for them
Tax Associate (Current Employee), Kitchener, ONSeptember 17, 2013
Pros: employees able to upgrade knowledge for cost of textbook, company subsidizes classroom expense
Cons: seasonal
Handling phone calls, answering questions regarding filing of tax returns, or responding to Canada Revenue for clients that have filed and additional information is needed preparing various types of tax returns.
Hardest part--adjusting and staying on top of the constant change whether it be different management or new tax law
enjoyable--Helping clients – more... receive satisfaction by resolve problems with preparing their tax returns or their inquiries from Canada Revenue. As an instructor with either the Public courses or employee classes the satisfaction of seeing them learn and apply new skills and knowledge. – less
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almost 4 years with this company
Income Tax Associate (Former Employee), Winnipeg, MBSeptember 1, 2013
I learned alot during my time with this company, but am not looking for work in this field at this time
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great experience
front desk/tax pro (Current Employee), Peterborough, ONAugust 31, 2013
busy fast pace
co-worker are helpful learn on the job great classroom

telling clients that they owe C.R.A. money
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Great place to work
Customer Service Rep (Former Employee), charlottetown, peiAugust 30, 2013
Dealt with different work experiences. Work under pressure and fast paced environment.
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Fun to work at, Mngnt is poor, p/t or f/t
Tax Associate/Tax Professional (Current Employee), Windsor, ONAugust 26, 2013
Pros: hire you back every year, pay is ok, incentives good.
Cons: management is weak, no direction, rehire anyone esp. bad employees
Seeing clients, preparing tax returns, dealing with co-workers
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Good seasonal job
Tax Professional (Former Employee), Vancouver, BCAugust 26, 2013
Pros: good experience, lots to learn
Cons: temp job
Good seasonal job, salary is too low, no benefits. Office is too small, and hours were not distributed properly
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Very good ongoing training and professional development, leading to (mostly) seasonal employment and advancement. Money improves over time.
Tax Professional (Current Employee), Victoria, BCAugust 13, 2013
Pros: atmosphere. clients.
Cons: exacting, demanding. hard work.
You must successfully complete H&R Block Level 1 public tax school courses to qualify for employment. Courses start mid-September every year. (A referral from an H&R Block tax pro can save you 50% off the cost of registration--up to a $150 value.)

You must take (and pass) refresher and advanced-level courses each year to move forward with the complexity – more... of tax returns you will prepare and pay scale and bonuses you will be eligible for.

A merit-based organization--generally speaking, if you produce, make few mistakes, and achieve above average client retention, you will do well.

Appeals to diverse ages, career paths. Popular with accounting students starting out, semi-retirees and others looking to augment income or have an outlet for their occupational energy.

Does not require mathematical genius to be successful. Tax knowledge, which you can acquire through the courses, common sense, and concern for clients' welfare are much more useful qualities. – less
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Fun and a very energenic enviroment.
Tax Professional/ Customer Service Representative (Current Employee), Prince George, BCAugust 8, 2013
Pros: meeting new people, learing new information every day
Cons: seasonal work.
Seasonal job and very busy. Gathering information about a client and giving them accurate and advice for their unique situation.
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Great working enviroment
Customer Service Representative (Former Employee), calgaryAugust 8, 2013
Great company to work for but salary is low and tax season are overwhelming
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challenging and motivating environment
Customer Service Representative (Former Employee), Winnipeg, ManitobaJuly 30, 2013
I enjoy meeting people, interacting and learning differe nt culture, interest of others.

working in a team friendly and challenging environment,
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A growth experience
Retired (Former Employee), Calgary, ABJuly 21, 2013
Pros: i loved working there
Cons: four month contract and low wages
I enjoyed working at H & R Block. I enjoyed finding areas that they had not considered in completing their tax returns such as tuition carry forwards.

I was able to ask questions of my office manager and be able to learn from her support.
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I enjoy working at H&R Block because I like to help people with doing their taxes and understanding them
Good time management (Current Employee), Brantford, ONJuly 20, 2013
Pros: bonuses
Cons: wish it was long as i enjoy working in a office setting
I enjoy working at H&R Block because I like to help people with doing their taxes and understanding them. There is always something to learn everyday as taxes policies can change and no 2 tax preperations are the same. Management are supportive and assist in answering any question that may come up. Co-workkers arre supportive and eveyone likes to help – more... each other. The hardest part of the job is sometimes it can be very quiet when there is no clients in the office. – less
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Great co-workers and supervisors
Tax Professional (Former Employee), Toronto, ONJuly 3, 2013
Pros: great people, flexible hours
Cons: low pay
Very flexible working hours, co-workers are very nice and helpful, supervisors are great. You learn a lot and get to help people with their tax returns. The hard part is meeting difficult clients.

About H&R Block

H&R Block is one of the world's largest tax services providers, utilizing more than 100,000 highly trained tax professionals – Read more