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H&R Block
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2,191 reviews

H&R Block Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
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Great place to work
Customer Service Rep (Former Employee), charlottetown, peiAugust 30, 2013
Dealt with different work experiences. Work under pressure and fast paced environment.
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Fun to work at, Mngnt is poor, p/t or f/t
Tax Associate/Tax Professional (Current Employee), Windsor, ONAugust 26, 2013
Pros: hire you back every year, pay is ok, incentives good.
Cons: management is weak, no direction, rehire anyone esp. bad employees
Seeing clients, preparing tax returns, dealing with co-workers
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Good seasonal job
Tax Professional (Former Employee), Vancouver, BCAugust 26, 2013
Pros: good experience, lots to learn
Cons: temp job
Good seasonal job, salary is too low, no benefits. Office is too small, and hours were not distributed properly
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Very good ongoing training and professional development, leading to (mostly) seasonal employment and advancement. Money improves over time.
Tax Professional (Current Employee), Victoria, BCAugust 13, 2013
Pros: atmosphere. clients.
Cons: exacting, demanding. hard work.
You must successfully complete H&R Block Level 1 public tax school courses to qualify for employment. Courses start mid-September every year. (A referral from an H&R Block tax pro can save you 50% off the cost of registration--up to a $150 value.)

You must take (and pass) refresher and advanced-level courses each year to move forward with the complexity – more... of tax returns you will prepare and pay scale and bonuses you will be eligible for.

A merit-based organization--generally speaking, if you produce, make few mistakes, and achieve above average client retention, you will do well.

Appeals to diverse ages, career paths. Popular with accounting students starting out, semi-retirees and others looking to augment income or have an outlet for their occupational energy.

Does not require mathematical genius to be successful. Tax knowledge, which you can acquire through the courses, common sense, and concern for clients' welfare are much more useful qualities. – less
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Fun and a very energenic enviroment.
Tax Professional/ Customer Service Representative (Current Employee), Prince George, BCAugust 8, 2013
Pros: meeting new people, learing new information every day
Cons: seasonal work.
Seasonal job and very busy. Gathering information about a client and giving them accurate and advice for their unique situation.
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Great working enviroment
Customer Service Representative (Former Employee), calgaryAugust 8, 2013
Great company to work for but salary is low and tax season are overwhelming
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challenging and motivating environment
Customer Service Representative (Former Employee), Winnipeg, ManitobaJuly 30, 2013
I enjoy meeting people, interacting and learning differe nt culture, interest of others.

working in a team friendly and challenging environment,
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A growth experience
Retired (Former Employee), Calgary, ABJuly 21, 2013
Pros: i loved working there
Cons: four month contract and low wages
I enjoyed working at H & R Block. I enjoyed finding areas that they had not considered in completing their tax returns such as tuition carry forwards.

I was able to ask questions of my office manager and be able to learn from her support.
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I enjoy working at H&R Block because I like to help people with doing their taxes and understanding them
Good time management (Current Employee), Brantford, ONJuly 20, 2013
Pros: bonuses
Cons: wish it was long as i enjoy working in a office setting
I enjoy working at H&R Block because I like to help people with doing their taxes and understanding them. There is always something to learn everyday as taxes policies can change and no 2 tax preperations are the same. Management are supportive and assist in answering any question that may come up. Co-workkers arre supportive and eveyone likes to help – more... each other. The hardest part of the job is sometimes it can be very quiet when there is no clients in the office. – less
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Great co-workers and supervisors
Tax Professional (Former Employee), Toronto, ONJuly 3, 2013
Pros: great people, flexible hours
Cons: low pay
Very flexible working hours, co-workers are very nice and helpful, supervisors are great. You learn a lot and get to help people with their tax returns. The hard part is meeting difficult clients.
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Very organized company with lots of support
Sales Representative (Former Employee), Welland, ONJune 25, 2013
Pros: great tech support and smooth business operation
Cons: small lunch room
Prepared tax returns according to the company guidelines.
Learned how to deal with every type of customer to meet their needs.
Co-workers were very knowledgeable and helpful.
The offices were very comfortable and clean which made for a perfect work environment.
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fun workplace
Receptionist (Former Employee), Uxbridge, ONJune 24, 2013
Pros: can walk to work
Cons: job has ended
short term contract work, really enjoyed working in a small office. enjoyed the challenge of learning new computer program, and procedures
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Productive and Educational
Receptionist (Former Employee), Turlock, CAJune 20, 2013
Cons: Educational, seasonal, meet new people, Hardest part of the job was seeing people upset when they realize they owe money to the government.
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Fun and productive place to work, meeting people and being able to help them with their income taxes.
Income Tax Preparer (Former Employee), Oshawa, ONJune 17, 2013
Pros: interacting with clients.
Cons: seasonal work during income tax period.
Very good environment to work in meeting new people, being able to help and give advice with regards to their income tax. Management was exceptional.
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Fast paced industry which often has heavy turn over.
District Manager (Former Employee), Montréal, QCJune 13, 2013
Pros: autonomy
Cons: no job security
Company with heavy management turn-over at the senior level. Little regard for employees.
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Great place to work
Customer Service Representative (Former Employee), Paris, ONJune 6, 2013
Pros: end of season dinners, awards, and prizes
Cons: peak season can be a bit challenging at times
A typical day at work:
Greeting Clients
Answering telephones, taking messages, booking and scheduling appointments. Faxing and receiving faxes. Photocopying information, filing-- retrieving files, and filing them after no-longer needed. Receiving drop off`s dating them when they are to be ready for clients. Updating client`s information. Taking new – more... client`s information. Putting them in order of date to be completed. Receiving payments, through moneris. Printing and issuing receipts. Stapling our copies of method of payment inside client`s files. Doing end of day balancing. Making out deposit slips and putting cash amounts in bag along with deposit slips, sealing it, dating it, then depositing it in the night depository at the bank. Doing light cleaning of work area. Taking out the garbage on garbage days at end of shift. Pretty general and straight forward. Co-workers are great, team spirited and helpful. Harmonious. Management or office leader are great. We had an awesome office leader. Hardest part of the job, is equipment malfunctioning, example when computer crashes, or moneris isn`t working at the most crucial times or when they are all down. The most enjoyable part of the job is customer satisfaction and happy office leaders. – less
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Fun and educational
Tax Professional (Current Employee), Prince GeorgeJune 2, 2013
Pros: meeting new people and never the same
Cons: seasonal
Days are busy, learned new things every day, management was great and co-workers amazing. Hardest part was trying to please everyone. Most enjoyable is the different people I would meet. Loved solving problems.
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It wa salways a challenge
Office manager and tax preparer (Current Employee), OttawaJune 2, 2013
Pros: opportunity to make decisions
Cons: lack of recognition.
I enjoyed the diversified client base that we dealt with and the challenge of staying current with the government updates.
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Productive and treated like a family
Customer Service Representative (Former Employee), saint john nbMay 24, 2013
Pros: family like easy atmosphere
Cons: not enough hours
A typical day at work would be making sure all clients are seen as quickly as possible and the tax preparers have all the information they require. Co-workers treat each other like family and are very friendly and easy to work with.
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Productive and friendly work place.
Tax Professional (Former Employee), Langley, BCMay 24, 2013
Pros: friendly and helpful assosiates.
Cons: pretty low wages for very responsible job.
The most enjoyable part of the work was to do the best possible tax return for the clients and when clients were living the office happy, promising to come back the next tax season.

About H&R Block

H&R Block is one of the world's largest tax services providers, utilizing more than 100,000 highly trained tax professionals – Read more