H&R Block Employee Reviews

Found 301 reviews matching the search
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Flexibility in work
Tax Professional (Former Employee) –  Fort McMurray, AB6 December 2016
Good company to work with. Good entry point for new immigrants to those who want to get into their Accounting and Finance fields.very good training to update knowledge.
Pros
Flexible timings, Learning opportunity, Provide updated knowledge every single year, Get to meet lot of people
Cons
to much greediness in some coworkers for getting more customers, No set procedure to allocate the returns as per Tax Level of the professional
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Fast paced seasonal employement
Senior Tax Preparer (Current Employee) –  Chilliwack, BC10 November 2016
You are able to work according to your availability. Every tax season there are courses available for your own personal advancement in the company. It is really rewarding to help people get the most out of their tax returns.
Pros
Some free returns for family and friends
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Fun Environment
Client Service Leader & Receptionist (Former Employee) –  Edmonton, AB2 November 2016
Their pay could be better but they do encompass an organized and fun environment to work in. It is a high demanding job as it is during tax season but you also learn much needed skills in the business field
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Fun workplace
Receptionist for tax season only (Former Employee) –  Fort McMurray, AB26 October 2016
Jobs assigned to receptionists were appropriate and professional.
Picking up phone calls and booking appointments, filing.
Pros
good work environment
Cons
short lunches, no breaks
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One of the best places to work at!!
CS & Branch Manger Business and Residential Taxing (Former Employee) –  Edmonton, AB23 October 2016
This job was again, one of my most favourite jobs. Flexible hours, everyone was super nice. Manager was great. Training available anytime you needed. Pay was a little less but overall a fun place to work.
Pros
Free Coffee!!
Cons
End of tax season meant extra working hours.
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Management in Owen Sound Office
Tax Preparer (Former Employee) –  Owen Sound, ON20 October 2016
Manager of the local HR Block has no people skills. I have many years experience in Customer Service, and I would have never spoken to clients they way the manager did.

We went from a busy office to a lot of extra time of sitting around waiting for clients.

Manager can often be heard yelling other staff as well as yell at a client because they did not understand what she was trying to explain. If the client understood income tax then they would not be a client. Manager should never talked down to clients or her staff.
Pros
helping cleints with their tax needs
Cons
a better manager
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Mediocre place to work
Tax Professional (Former Employee) –  Edmonton, AB6 October 2016
Don't need to be too smart to work at H&R Block. They hire anyone.
Not much else to say about this company. Why do I need to say more when there isn't much else to say.
Pros
6 month off
Cons
Staff
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Fun work place in most of the offices.
Tax Professional (Former Employee) –  Okotoks, AB14 September 2016
Great people and flexible work schedule. Awesome managers who support you in the position as well as great training to maintain and develop knowledge and position. l
Pros
flexible work hours
Cons
some offices not a great atmosphere
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Great overall workplace.
Tax Professional (Current Employee) –  Yonge & Steels (Centrepoint Mall)3 September 2016
Steady environment, you need to deal with an array of different people with different situations, co-workers and management are always available to assist with unknown or difficult issues that may arise.

The good part is taking 1 problem off peoples hands.

The bad part is not being able to solve all problems that come into the office.
Pros
Flexible work schedule
Cons
none
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H&R Block
Office Leader (Former Employee) –  Calgary, AB16 July 2016
• Trained and supervised new employee’s
• Used internal H & R accounting software
• Dealt with personal and business tax returns
• Analyzed fax from including T4,T2125,Travel expenses
• Processed cash and banking transactions
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Wonderful people to work with.
District Manager (Current Employee) –  Winnipeg, MB7 July 2016
i spend over 12 years with this company and I was honoured to work with many of the fine and dedicated staff throughout the various tax offices.
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funny and friendly enviroment to work at.
Tax Preparer (Former Employee) –  Edmonton, AB21 June 2016
Learn a lot about the basic knowledge about office work and income tax prepare. and also develop the customer service skills.
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Productive lots of learning.
Tax Professional (Former Employee) –  Calgary, Alberta17 June 2016
Working in H&R Block has lots of learning..it helps a lot for future growth. Clients are very nice. Good Atmosphere to work. Good team work.
Pros
free learning
Cons
part time working after season of work
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Costumer Service representative
Customer Service Representative (Former Employee) –  Windsor, ON16 June 2016
Took phone calls and set up appointment for clients to see a tax expert.
Took cash,credit card or Debit transactions and balanced the daily cash flow at the end of the shift.
Also took walk in appointments when needed.
Pros
Flexible schedule
Cons
Seasonal employment
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It is fun to work there.
Tax Professional (Former Employee) –  Victoria, BC15 June 2016
1.On the busy day I will be preparing income tax for clients and on the slow day I will mark cold calls to clients and set up appointments.
2. I learn how to prepare different tax return.
3. The hardest part is dealing with unfriendly clients.
Pros
Learn more information about income tax.
Cons
Only seasonal job.
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Excellent work environment which promotes working as a team
Receptionist (Current Employee) –  St. John's, NL15 June 2016
I work for H&R Block on a seasonal basis ( which is the nature of the beast when you are working only during tax season). I thoroughly enjoy working here and look forward to returning again for the 2017 tax season. There is plenty of room for advancement within this company and they look out for their employees. A wonderful working experience!
Pros
Incentives to reach goals and rewarded through gift cards, staff lunches, family and friends discounts
Cons
Gets busy VERY quickly, need to be able to troubleshoot in-office problems in a timely manner ie: software glitches, long wait times etc.
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easy job and mostly helping clients for their best tax returns
Tax Representative (Former Employee) –  North York, ON15 June 2016
1. typical day at the job was calling clients and booking appointments.
2. i have learned tax laws and customer service skills.
3. hardest part of the job was to problem solving such as working around the file to get the maximum refund.
4. the enjoyable part of the job is the satisfaction of the customers.
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nice
Client Service Representative (Former Employee) –  Victoria, BC14 June 2016
IT is a good experience if you are planning to tax. ive learned alot and work under pressure. I have enjoyed it alot got a long with most of the people I worked with at H&R block. District Manager is great though I didnt work much with her throughout the season
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Productive
Customer Service Professional (Former Employee) –  Torbay, NL13 June 2016
A typical day at work involved me opening up the office, checking voicemails, booking appointments and trying to accommodate as many clients per day as possible. The hardest part of the job was just trying to keep up with the busyness of peak during tax season to make sure each client was served on time, and being the only one running the office was a of of responsibility but I appreciated the experience and I learned a lot and enjoyed it
Cons
long hours
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Best Platform for skilled newcomers
Tax Professional (Brampton District Office) (Current Employee) –  Brampton, ON13 June 2016
Great hands on experience for oversea skilled accountants, they provide great platform and experience to accounting professionals
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Overall rating

4.3
Based on 4,790 reviews
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Ratings by category

Work/Life Balance
4.2
Salary/Benefits
3.4
Job Security/Advancement
3.6
Management
4.0
Culture
4.1