District Operations Coordinator (Current Employee) – Toronto, ON – 13 July 2017
The team work at H&R Block is amazing. When I started out at H&R Block as a Tax Professional one of the thing that impressed me the most was the team work in my office and other departments in the organization. This is because the organization's common goal is customer satisfaction.
Tax Professional - Seasonal (Current Employee) – Brampton, ON – 10 July 2017
If you love taxes and want to help others this is the place to work. Pay is not good. The company can really do something to take care of their works. Instead all HnR is concerned with is their revenue.
Customer Service Manager (4 month temp position) (Former Employee) – Edmonton, AB – 5 July 2017
Working for H & R Block during tax season can be busy at the end of the season, slow at the beginning. Lots of learning done when it comes to the way taxes are handled in locations such as H & R Block.
The hardest part was dealing with the customers who were surprised by the cost of having someone prepare their taxes. This resulted in some creative problem solving to keep both the clients and the tax preparers satisfied.
The tax preparation staff were good to work with and they were very easy to approach.
Temporary position for 3 months, easy to get to the office
Tax Professional (Former Employee) – Belleville, ON – 8 June 2017
Very seasonal job but lots of training and work from January - End of April. Con is that it is only seasonal. Little to zero hours out of season. Good Company to work for. Competitive environment. Season end bonus.
Tax Professional (Former Employee) – Toronto, ON – 3 June 2017
The workplace is great and you learn a lot as a tax professional, especially if you are lucky to be placed in a great team of helpful senior employees. The biggest drawback is low pay. Hourly wages are minimal and the bonus is fairly low, especially in comparison to the fee each client is charged for a tax return (typically averaging at $120)
Customer Service Professional (Former Employee) – Maryville, TN – 31 May 2017
My job at H&R Block was very enlightening. The staff were all incredibly kind and I loved working with them. Each one of them treated me like a true friend and offered me many connections to professional friends.
Receptionist/Administrative Assistant (Former Employee) – Canmore, AB – 30 May 2017
I needed as many hours as possible in a short period of time. Started the day running and not stopping. Very intense. One perk was getting my taxes prepared at no cost. Tax time is not a happy time so I dealt with many unhappy people. Learned that once you take the mystery out of the process, it's easier to deal with.