This job was enjoyable as I had good people to work with.
Client Service Representative/Tax Associate (Former Employee) – Peterborough, ON – 21 September 2013
Clients would come into the store to have their tax questions answered and have a tax associate complete their tax forms. The management and my co-workers were great people to work with and were always helpful. The hardest part of the job was to deal with clients who were not happy about the money they had to pay to the government. The most enjoyable part of the job was to have clients leave happy with their financial return.
Clients leaving happy with their refund in hand.
Clients leaving unhappy due to not getting the refund they were expecting.
productive. learned DT- MAX software and how to handle problems ocurred while submitting income tax return
Tax Professional - Part time (Former Employee) – Calgary, AB – 15 April 2017
during my entire work term have learned lots of things regarding income tax return, how to get authorization consent from the revenue Canada, how to deal with problems any occurring, interview different clients to know their needs.
Customer Service Professional (Former Employee) – Barrie, ON – 9 April 2017
The direct mangers are amazing, district management not good at all. Training is provided but not enough before starting job. Very poor pay, no job security, barely time to take a break. Absolutely no home/work balance.
It is a temp job if that is what someone wants
No breaks, poor upper management skills, horrible pay, no benefits.
Client service professional (Former Employee) – Fort Saskatchewan, AB – 20 March 2017
When I started I had very little training. I was quick to learn the new tasks without little assistance. Work hours were amazing at my location. Lack of communication and under staffed made for some upset customers. Got great work experience dealing with dissatisfied customers.
Tax Preparer (Part-time) (Former Employee) – Saint John, NB – 18 March 2017
A very supportive team with flexibility in work schedule. Enjoyed meeting customers from all walks of life and helping them complete their tax returns which can be stressful. It was hard to tell customers when they owed taxes but was so fun to tell them when they would receive a return!
Diverse customer base; supportive work environment
Very challenging but interesting place to work with
Tax Professional (Former Employee) – Strathmore, AB – 13 March 2017
Working with different people everyday if very challenging but interesting at the same time. People are relying on you in explaining clearly and in details what is their refund or tax owing depending on their tax situation.
Able to meet lots of people from all walks of life