Tax Professional (Former Employee) – Belleville, ON – 8 June 2017
Very seasonal job but lots of training and work from January - End of April. Con is that it is only seasonal. Little to zero hours out of season. Good Company to work for. Competitive environment. Season end bonus.
Tax Professional (Former Employee) – Toronto, ON – 3 June 2017
The workplace is great and you learn a lot as a tax professional, especially if you are lucky to be placed in a great team of helpful senior employees. The biggest drawback is low pay. Hourly wages are minimal and the bonus is fairly low, especially in comparison to the fee each client is charged for a tax return (typically averaging at $120)
Customer Service Professional (Former Employee) – Maryville, TN – 31 May 2017
My job at H&R Block was very enlightening. The staff were all incredibly kind and I loved working with them. Each one of them treated me like a true friend and offered me many connections to professional friends.
Receptionist/Administrative Assistant (Former Employee) – Canmore, AB – 30 May 2017
I needed as many hours as possible in a short period of time. Started the day running and not stopping. Very intense. One perk was getting my taxes prepared at no cost. Tax time is not a happy time so I dealt with many unhappy people. Learned that once you take the mystery out of the process, it's easier to deal with.
Tax Preparer (Former Employee) – Hamilton, ON – 25 May 2017
I loved working at H&R Block and putting my expertise at work to help people get as much of a return when filing their taxes as possible or paying as little as possible if they owed on their tax return. I was rather sad that the contract was ending as we were getting close to the deadline for filing taxes, the end of tax season.
Productive,have fun helping the people of their taxes
Tax Professional -Level 1 (Former Employee) – Toronto, ON – 19 May 2017
In doing a through interviews to the client , it makes me feel accomplished specially the client is satisfied of what you are been doing of their taxes. I learned so much in how to handle different people and different scenarios of lives. In terms, of management they are organized in compliance of the company rules. The hardest part I encountered if the client suffered and owing, and trying to explaining and helping the client how to rid of for that. Of course, if there is a difficult of the job , there's also an enjoyable part like the client satisfied of what you have been explain it to them and getting a refund beyond on there expectation.
You are at the mercy of Office Leader and the District Leader
Tax Professional (Former Employee) – Aurora, ON – 18 May 2017
If either one takes a disliking to you, you will not be working much, if and when you do get to work, it will be up to the Office Leader to allocate the tax returns to you! So if you are not "in the good books" you will not be working much" if you are not working much, you will not reach your quota for the season, which will result in you not returning the following year!
Office Manager (Current Employee) – Airdrie, AB – 17 May 2017
Very interesting place to work. The staff is very helpful and knowledgeable about all information that is required for the position.Its based on contract work but has benefits to becoming an all year round position.
Senior Tax Professional (Former Employee) – Edmonton, AB – 14 May 2017
Fast paced, long hours, low pay, huge amount of responsibilities from both company and government. Senior management out of touch with client objectives and daily office workings-change goals and procedures frequently.Company too focused on satisfying shareholders. Told repeatedly to push company offerings clients simply did not want.Training and expertise of staff deteriorating making for angry clients. Advancement, accreditation and privileges based on who you know not what you know. With the right mix of office staff, it can be fun at times, though. Enjoyed meeting, helping and educating MANY clients.
Income Tax Associate (Former Employee) – Edmonton, AB – 11 May 2017
Learned to prepare simple to complex tax returns and file tax returns using electronic software. Interview clients to get a thorough picture of their financial situation. Recommend additional services available. Uncover potential deductions and credits and advise against potential tax liabilities. Uphold the promise to deliver the maximum refund guarantee under the law of government. Establish outstanding business relationship with existing clients and build strong rapport with clients in order to spread work-of-mouth referrals from existing clients. Overall, a very rewarding experience.
Learning about the complexity of the Canadian Income Tax System, work with a great team of Tax Professionals
Work hours require flexibility. During peak weeks during the tax season, overtime but during less busy weeks, hours can be reduced.
Tax Professional (Former Employee) – Calgary, AB – 9 May 2017
Management only cares about making money and seeing as many clients through the door as possible. Training was lacking, and senior staff were too motivated to complete their own work to take any time to train new staff. Communication was seriously lacking, as staff were not given company emails. There was no means of effectively communicating with other staff in the office that worked different shifts, and District Managers were not very good at writing effective emails; BCC function was not used, emails were paragraphs long with no effective headers and not to the point. The company internal website was difficult to navigate and did not provide any sort of notification when updates were made. Scheduling for part time staff was so disorganized.
training and communication lacking, low pay, low "bonus", no benefits