Tax Preparer (Current Employee), East Palo Alto, CA – April 7, 2014
Pros: get to do my own taxes for free.
Cons: not the best nieghborhood around.
Every day is different, some days are quiet while others are very busy. Every day you do taxes you will learn something new because no two returns are the same. I have a great manager and absolutely the best co-workers. The hardest part of the job is having to tell a client they owe especially when they thought they were going to get a big return. The – more... best is when you get to tell someone they are getting a big return. – less
Tax Professional, seasonal (Current Employee), Regina, SK – August 16, 2014
Pros: tax training
Cons: no front desk for small offices
Every clients is different, so are the cases. It's a good opportunity to apply your tax knowledge. Having reliable co-workers and good management helps to avoid little mistakes. The hardest part of the job is when you have new complex cases you have not dealt before. The most enjoyable part is having satisfied clients, who book an appointment with you – more... right away for next tax year. – less
Senior Tax Specialist (Former Employee), Kingston, ON – August 15, 2014
Pros: meeting and helping all types of people
Cons: long hours, low pay
Enjoyed the work, learned a lot about Canadian Tax Laws, and co-workers were great and helped one another. Always felt the fee charged to do a tax return was a little high, especially the fee that seniors had to pay. When you consider the knowledge required to complete even the simplest tax return the remuneration was not all that great.
Customer Service Representative (Former Employee), Edmonton, AB – August 12, 2014
Pros: get to learn something new everyday
Cons: less time during lunch
Dealing with a lot of customers a lot of problem solving. Learned how to be calm and give my best service. Management was great excellent on job training. Co worker were very co operative and co-active. Hardest part is angry costumers. All over I loved the job it was very enjoyable because of the whole team of H&R block.
Tax Preparer (Former Employee), Ottawa, ON – August 10, 2014
Pros: interesting work.
Cons: seasonal and minimum wage
You pay for the course for the first year and are offered employment if your grades are well enough. Unfortunately it is a seasonal job. It is extremely satisfying to help people file their taxes and represent them with Canada Revenue.
fast paced dynamic interpersonal low pressure environment
Client Service Leader (Former Employee), St. Albert Ab – August 3, 2014
Pros: strong team support, individual flexability, personal responsability, helping others, team effort
Cons: season is too short
I have run the H&R BLOCK St. Albert Location for a few years now and have developed a pleasant work environment that has staff and clients insisting on my return yearly, I enjoy helping people with things they themselves find stressful and seeing the look of satisfaction when the job is completed. That applies to every job/ position I have held. Customer – more... satisfaction is my first priority and frequently go the extra mile to ensure they will consider me the next time they have a need. A happy customer is repeat and new business. It has always been personally satisfying to be the best representative of a company philosophy that matches my own personal beliefs. – less
very fun and fast paced enviornment. The people there made me look forward to going to work
Seasonal Tax Preparer (Former Employee), Camrose, AB – June 24, 2014
Pros: free lunches on saturday, always showed appreciation, supportive and understanding
Cons: was only a seasonal position
I can't say enough good things about this job. The people were very understanding and supportive of a learning curve and very appreciative of the work you do. When I made mistakes they were there to help me out and to learn from them, when I did a good job they made a point of letting me know they noticed. The staff and management are all supportive – more... of each other and work as a team. Everyone helped everyone out. Very fast paced work during peak season, dealing with many tax returns a day so the day went by very fast. Management would give sweet little gifts on special occasion like an easter basket full of chocolates for easter or flowers, and encouraged you to make work fun. – less
Customer Service Representative (Former Employee), Toronto, ON – June 17, 2014
Pros: goo energy with co workers and boss
Cons: the pay was not much
Well, we sold Jewelry and sometimes I doubt the we sold worth the price and that made me feel uncomfortable. But I really had and continue having good relationship with my former boss. I enjoyed meeting people.
Tax Professional (Former Employee), Toronto, ON – June 13, 2014
-Learned professional tax knowledge -The hardest part of the job is to deal with variety of challenge from customers The most enjoyable part of the job is to offer value-added advice to customer and gain their trust and satisfaction
Seasonal Tax Preparer (Former Employee), Brantford, ON – June 10, 2014
Walk in, check the briefing board. Then get signed into all programs and get started preparing tax returns. I learned all the steps in completing a tax return. What the procedures are at H&R Block Knowledgeable co-workers who were very helpful. Worked well with them. Hardest part of the job was trying to keep up with the clients when we got really busy. Most – more... enjoyable part of the job was meeting new people and help them with completing their taxes – less
Fast-paced and self-motivated while maintaining exceptional customer service standards.
Tax Preparer (Former Employee), Victoria, BC – June 3, 2014
Pros: independance of self-paced working environment
Cons: independance of self-paced working environment
A typical day at work involved meeting clients, probing for relevant information, preparation of tax returns and submission of returns by E-file to Canada Revenue Agency. I learned an impressive amount of information regarding Canada and it's income tax policies and procedures. Management was always supportive. My co-workers were intelligent, trained – more... professionals who were more than happy to provide mentoring and assistance. The hardest part of the job was attempting to find relevant tax rulings. The most enjoyable part of the job was dealing with clients on confidential manners while committed to addressing customer concerns with speed, accuracy and professionalism. – less