Social Media Coordinator (Weekends)
H & R Block - Calgary, AB

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Position: Social Media Coordinator
Location: Calgary
Department: Marketing
Status: Temporary
Schedule: Weekends until April 30th
Hourly Rate: $14-$16/hr

The H&R Block customer support team is expanding to include a Weekend Social Media specialist (temporary). This role will represent H&R Block’s branded voice in social media platforms, respond to client requests, comments and complaints and facilitate conversations around content that is meaningful to our customers.

The responsibilities of this exciting opportunity include:

  • Project management and execution of social activities
  • Management of social channels (including but not specific to Facebook, Twitter, Tax Talk Blog, LinkedIn)
  • Respond to specific customer audiences using the appropriate tone when engaging with those communities both onsite and on external social media platforms
  • Report customer feedback/questions to appropriate business areas
  • Support overall social media goals, objectives and strategies in all activities
  • Monitor specific audience related topics and report findings to appropriate stakeholders

The ideal candidate will have the following qualifications:

  • Bachelor's degree in marketing, communications, public relations or equivalent training
  • 2 years online experience would be preferred
  • Ability to write grammatically correct and effective copy
  • Strong knowledge of Microsoft PowerPoint, Excel and Word
  • Knowledge of HootSuite, or similar brand monitoring platform
  • Web savvy with a keen understanding and passion for social media
  • Familiar with Facebook insights and other Facebook business tools is an asset
  • Ability to prioritize and multi-task

Indeed - 23 months ago - save job - copy to clipboard
About this company
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H&R Block is one of the world's largest tax services providers, utilizing more than 100,000 highly trained tax professionals and having...