H&M Employer Reviews

As a H&M worker your divided into areas. In the morning as a opener u will be responsible to process all new garment that was delivered the night before. Mid's responsibility is to provide customer service on the sales floor and fitting rooms and registers. Closers are responsible for running back all garments to there right departments. Cleaning and – more... maintaining all departments in standard with also providing excellent customer service. – less

It was a great experience. I have been working there for not long time, it was after school job, but I have learnt lot of things. I got a very nice sales as a worker, my co-workers were fine, most of them were much older than me so they didn't talk to me very often - that was not really nice, but castomers were usually fine, management fine.

It was a fun but hardworking place. Its located in the mall so i can across some very interesting people

You must work really hard and you may not have so much of a social life but the pay is well.

Great company to work for when management follows the training of H&M.

hard work, long hours, such a creative and well structured company

I really enjoy working for H&M Call Center. Its a very fun, free spirited, straight forward environment. My co-workers are awesome, everyone pretty much gets along and supports one another.

There is a lot of potential for growth and advancement if you put forth the effort. There are so many stores in the US that if you enjoy retail you will have the – more... opportunity to transfer out of state.

The hardest part of my job would have to be balancing work and my personal life. This is definitely not a company for people with children. The schedule is very demanding.

The upside is the atmosphere and the people make you feel like they're a part of your family. – less

I've learned that H&M isn't just a typical retail job. You're there to work, and work hard. Different from other retail jobs I've had, H&M is a lot more fast paced and full of tasks to complete throughout the day. My duties include anywhere from preparing garments to be displayed on the sales floor, replenishing merchandise as needed, cashier duties, – more... store maintenance, etc. At times, it can be overwhelming, but with a good team to work with, such as mine, it makes the day go by smoothly, as it should. Management is on top of their game making sure our store is up to standards for our customers and employees. Although, there are definitely rough days where the overwhelming-ness and stress take over due to all of the tasks at hand needed to be completed by a certain deadline, whether it be 2-4 hours, it seems and IS impossible at times. But, our happy and most enjoyable days at H&M are simply when our managers have an understanding as to why a task hasn't been completed and still proceed to give us a pat on the back for our effort. – less

You start your day with looking at the scheduele to see what you are scheduele in. There on you fullfill your duties and also assist customers. Depending on the traffic, projects may be given to you to accomplish. Manager and co-workers are available for any questions that needs to be answer

I've been there for 5 years. It's a great place to work. Awesome staff, great benefits, fast pace. Great values!

Helped my confidence greatly as required to cope with difficult situations on the cash desks and phones with customers.
Can be very busy, working as a team helps the workload that can sometimes be quite a lot.
Learnt a lot from the company within myself.
Personal skills improved such as pace, communication skills, time keeping and organisation skills

Good salary, realy nice co-workers, great experience for me

A typical day at work would be checking for any updates that may be needed throughout the store, checking department books for any changes within a department. If so, partnering with that department manager to ensure that the set up is 100% according to H&M guidelines. When a manager is not present, and I have to do the entire set up alone is when the – more... job become hard. One of the things I believe is lacking with the management staff is teamwork, if they do not learn how to work together then we will never be to get everything done. Another task that I do throughout the day is check to see if there are any garments or accessories that may be need for the following windows, this task is usually one of my favorite parts of the job. Some of my co-workers also are a great help when it comes to finding garments as well. Working at H&M I have learned so much and done plenty of things that I wouldn't have ever though I would be able to do. The one thing that stands out the most is being very detailed. When it comes to being a visual merchandiser at H&M very thing you must be very detailed orientated. – less

Whilst I've been working at H&M I've learnt many values for example I've learnt the values of good customer service can go a very long way.
I've learnt also how to work in a team or as an individual.
I've learnt also about the role of management and how hard their job can be, that their looking out for their customers best interests.
The hardest part – more... of this job is being on tills, For example when I have a long shift sometimes my whole shift can be on tills, but you always have to remember to be smiling, well manored and also approachable, because this drives customers back, but also putting out a good word to family and friends.
Overall I enjoy my work, I enjoy working with the public, but also whilst learning about current trends on the high street. – less

I love fashion and helping people. Enjoyed meeting and helping customers from all over the world. It was a very fun and upbeat environment.

Fast paced, I enjoyed my work days because I stayed busy. My managers were helpful, and on an equal level with the employees. The hardest part was getting our shipment finished and on the sales floor.

Supplying the customer with reliable service, answering questions providing sizes patience and a friendly smile. Greeting customers, and cashing them out.

Open the shop and serve the customers. Be more patient and deal with the difficult situations. Management usually do not encourage and listen to the staff. The colloquies are mostly very helpful and good team work.
The hardest part of the job are; I think they do not hire skilled management and sometimes when you have difficult customers you can get – more... so much stress.
I think the enjoyable part of the job are; you always meet different kind of people and see how some people can change with your approach. Another thing is when my customers leave the place with a happy face because they liked customer service. – less

Work is always busy, you constantly have to multitask. They give you different functions every two hours which makes the time goes by faster. You go to the cash register, running garments to their departments, and fitting room.

Working in a fast pace fashion retail environment like H&M not only makes working fun, but it is easy to be passionate about the product you are selling. A typical day consists of running garments from the fitting room back to the floor, cleaning and merchandising product, processing shipment, ringing up customers and processing returns, setting up – more... campaigns and sales and actively interacting with customers on a consistent basis.

The work environment and management is like family and H&M stands behind their "One Team" value.
Although working here is very enjoyable, the amount of product sent to the stores often overflows the sales floor making it difficult to keep clean, run garments and help customers find what they are looking for. H&M standards are set too high for how many hours are given to run the store and employees are pushed to work faster and more efficiently rather than provide support with more bodies on the floor. – less