H&M Employee Reviews

Found 116 reviews matching the search
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Fun Work Place
Stock Associate/Sales Advisor (Current Employee) –  Etobicoke, ON7 December 2016
Management team played a good role in helping people feel welcomed to the team in the beginning. Work Ethic was good along with how they treated their staff.
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Very productive and great place to work
Sales Associate (Former Employee) –  Toronto, ON29 November 2016
Maintains promotional database by inputting invoice and bill-back data.
Updates managers by consolidating, analyzing, and forwarding daily action summaries.
Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers.
Resolves promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices; forwarding resolution to managers.
Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.
Pros
a lot of hours
Cons
Long hours
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Good place to work
Fashion Consultant ( Trained in London ) (Former Employee) –  Delhi, ON16 November 2016
I learnt lots of thing , that help me to grow in future .Good working culture nice to work in a different environment.working with h&m change my life and make me learn new thing that devlop my skill and polish my skill.
Pros
Nice food
Cons
Less customer service
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a good start to a retail career
Visual Merchandising Manager (Former Employee) –  Ontario11 November 2016
good starting point
learned a alot about the retail industry and and visual merchandising.
that customers are great and my co workers were good as well.
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Fun Staff/Management!
Sales Advisor (Current Employee) –  Windsor, ON26 October 2016
Great place to work so far, excellent staff and management.
When starting, there is a bit of a learning curve because of the product knowledge being so complex; however the management and training program is very helpful.
Pros
Great Staff
Cons
Long hours
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Micromanagment Exemplified
Manager (Former Employee) –  Toronto, ON19 October 2016
Watch your back here, the knives are very sharp and quick to cut. That is for most, unless you're one of the chosen few who are favourites of the country manager.

Pay is ok, you'll work incredible hours and don't expect recognition unless you're in the favourites crowd.

Be sure to copy your manager on everything, just so they "can protect you". That's really code for not having a trusting environment where tasks can be delegated. The theme is manage the bejeezus out of anyone who might report to you and then spin their reporting if it's hurting your department, aka throw everyone under the bus.

Supplier relationships are fleeting, give H&M what they want for the cheapest price possible and they'll still add more work for the supplier at the supplier's cost.
Pros
Might get weekends off
Cons
extremely long hours, micromanagement style
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Productive & Fun Place
Sales Associate (Current Employee) –  Yorkdale, ON25 September 2016
Everyone is friendly at work, on weekdays it's not as bad. But weekends can be stressful, especially if your closing. Other than that, its great, I'm really bummed that I have to quit soon.
Pros
25% discount on all items purchased at any H&M.
Cons
Closing the store can be quite stressful at times.
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Need more staff
Sales Associate (Former Employee) –  Scarborough, ON3 September 2016
Certain locations are probably worse to work for than others. My specific locations had us closing our store at 9pm yet being there until almost 1am to clean.

Management showed little interest in the associates well-being. I ha a mannequin fall on my foot and a report was not written. When I went to call in sick the next day, there was attitude given towards me as well as the manager pretending they weren't aware of the incident.

Labour cost is so important to these companies that when employees are overworked to keep it low rather than having a larger team to help, no one cares. It's unfortunate.
Pros
Discount
Cons
Long hours, lack of staff, overworked
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Fun place to work but not good work life balance
Department Manager (Current Employee) –  Toronto, ON30 August 2016
Love the staff, benefits are great, pay is okay but not what you would expect. The downside is the balance between work and personal life.
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Positive and fun workplace filled with young inspiring individuals
Sales Advisor (Former Employee) –  Coquitlam, BC13 August 2016
Do you want a cool, upbeat, modern place to work? Look no further, as the management will include you right away no matter what age group you belong in.
Pros
Employee discount
Cons
Very busy
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Sociable but intense atmosphere
Sales Associate (Former Employee) –  Mississauga, ON8 August 2016
A typical day at work meant a lot of opportunities to improve the general ambiance of the store. However, this was often hard to do because of the constant calling out of fellow coworkers. The traffic of the store was intense and called on more hours from the younger employees. The lighting and air conditioning made working conditions strenuous, and thus socializing with customers was limited. Although management provided many benefits with conversion expertise, it was still difficult communicating with the team in an effective and fluid manner. Lastly, the hiring manager was forthcoming and extremely professional. In fact this is what made work so particularly enjoyable and productive.
Pros
Discounts and gatherings
Cons
Long hours that extended training limits and reduced the effectivity of clocking start-end times.
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fun place to work with an excellent place to grow
Sales advisor (Former Employee) –  Red Deer, AB3 August 2016
-management was awesome and very organized
-co-workers all got along. no drama
-lots of opportunities
-super fun and positive environment
-big store so lots to clean
-very fast pace
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productive and fun
Sales Associate/ Cashier (Former Employee) –  Etobicoke, ON25 July 2016
Team work oriented
learn to cope with highly intense situations i.e. holiday rush hours
the management is very laid back and easy to talk to but always make sure the company is operating well.
Pros
fun environment
Cons
strenuous
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Fun working environment at most times.
Sales Associate/Cashier (Former Employee) –  Toronto, ON16 July 2016
Really good job experiment but not so good work environment, people are very rude and not friendly at the H&M at Yorkdale.
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good crew lousy management
1st year apprentice (Former Employee) –  Vancouver, BC14 July 2016
good pace lots of work a good crew as well as excellent pay.
i would defiantly work for that company again if they expanded to where i live
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Amazing company to work for
Sales advisor (Current Employee) –  St. Catharines, ON10 July 2016
As a company H&M is always trying to ensure it is a rewarding workplace. They provide a great salary, are willing to work with your schedule and amazing opportunities to grow with the company..and you always get paid for your birthday!
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longterm employment
Department Manager (Former Employee) –  Calgary, AB6 July 2016
things started out great, but eventually it gets a little stale. You do the same thing constantly. Too much focus on profits instead of on growth and 'fun' of job.
Pros
salary, job security
Cons
expanded too fast, lack of talented workers
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H&M is the place of possible!
Sales Advisor (Current Employee) –  Sault Ste. Marie, ON2 July 2016
first joining H&M i wasn't sure on what H&M was all about. H&M is the place of possible, the acceptance of everyone associated with H&M is humbling. the ethics of the company is something everyone should live by!
Pros
the people!
Cons
could be repetitive work
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Great place to work
Sales Associate (Current Employee) –  Toronto, ON14 June 2016
It's a great environment if you like a fast pace. There's always something to do, you will never find yourself standing or walking around looking for tasks to be completed.
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Productive environment
Sales Advisor (Former Employee) –  Toronto, ON26 May 2016
H&M has always been one of my favourite clothing stores. Working for the company was definitely a worthwhile experience. I got the chance to learn a lot about fashion trends, and also to see how fashion is influenced by different cultures. It's a great company, and I would definitely consider going back.
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Overall rating

3.9
Based on 2,089 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.7
Job Security/Advancement
3.6
Management
3.5
Culture
3.9