Visual Merchandiser (Former Employee) – Cambridge, ON – 2 October 2013
A typical day at H&M as a visual merchandiser begins with an early morning meeting with all managers working that day. During the meeting target sales goals are discussed, and planning of setting up sales are also talked about. After the meeting the merchandisers break off and begin planning and implementing all the store campaigns and activities (sales.) As a visual merchandiser you are responsible for presenting garments to customers based on H&M guidelines, also responsible for maintenance and care of all the display materials whether it be for in store use (such as signage and mannequins) and outside store use (such as window displays.)
Working with management and co-workers are essential because they often help the visual merchandisers to set up campaigns and sales. All involving different tasks such as hanging signage, making signage, tagging garments, folding garments, hanging garments, and ensuring proper customer service.
The hardest part of the job was stress due to not meeting sale target goals. However, not meeting the target sales goals pushed me as an employee to do the best merchandising possible - indirect and directly to the customer.
The most enjoyable part of the job was using my creativity everyday. Everyday on the job was different and each day held different set tasks.
Honestly, this is not a bad job. I was welcomed into the team and felt comfortable with management and my other co-workers. However, I found that the hours were all over the place and the pay was not fantastic.
H&M makes you feel like you belong to a big family
Visual Manager (Former Employee) – Toronto, ON – 15 April 2017
H&M group is a great place to work for! A day at work is never the same! For me the best part of working for H&M was the workplace culture! The company believes in all the employees and it feels like being part of a big family!
A typical day includes literally running around the store. Every hour, your tasks change. So in a 6 hour long shift, you will be going back and fourth between different departments either cleaning, running or trying to remain sane.
On days when your short on staff (honestly every shift) you can find yourself being responsible for cleaning an entire department, processing transactions at the cash and being responsible for watching the fitting room. Please keep in mind that if you've ever walked into an H&M before you know that the stores aren't small so its almost impossible to do this alone.
The employees are horrible. Although a lot of them are friends, they've known each other for years outside of the store! So when new people get hired, don't expect them to welcome you with open arms. When asking for help, FORGET IT. they are extremely rude and gossip constantly about how you should just "know how to do this" Its a very negative and fake workplace. Picture yourself working with the girls from Mean Girls, thats how working at H&M is. Ask any one of the employees how their shift is going.. I promise you, they'll say their "Fed up of this"
Management is worse. None of them know how to run a team at all. They are extremely unwelcoming and two-faced. Please keep in mind, when they say: "Yeah its okay, its not a problem, sure!" its a lie and expect to find yourself in a horrible situation a few short weeks later.
Their on call system is jacked. IF your looking to make some extra money, just don't go there. Its very hard to get hours there. The most enjoyable partmore... of the job: breaks and when the shift is over.less
25% discount on clothing
Horrible management, either extremely long hours, or virtually no hours at all
Sales associate (Former Employee) – Ottawa, ON – 31 March 2017
Big work team, got to meet lots of coworkers and always had an enjoyable experience on the job. Some management positions should've been changed as they were not capable of managing people in an appropriate way.
Sales Associate (Part-time) (Current Employee) – Calgary, AB – 26 March 2017
Terrible management, terrible pay. Been working here part-time for many years, haven't had a raise in a very long time. This company is the worst to work for. Cutting back all part-time employees to 4 hour shifts! Not entitled to a break during the 4 hour shifts - this company needs to be reported to the Better Business Bureau. Absolute garbage.
I learned all my job skills at this company great people and great training fun and safe environment depending on your availabilities you might not get many hours very understanding for students every shift is something new and fun hardest part is finding skills to deal with customers
Sales Associate (Former Employee) – Vaughan, ON – 18 March 2017
Depending on location it can be one of the most busiest stores. For me it was busy but you get used to the fast pace u have to be in. The pay may not feel like it's worth the amount of work you put in but the co workers, managers, and environment make up for it.
Part-time Sales Associate (Former Employee) – Surrey, BC – 17 March 2017
The company does not care about the workers. To anyone who is applying, the longest shift you will get is 5 hours max and 1-2 shifts per week. The management does not care about the worker's concerns because they are more concerned about meeting sales quotas. I understand that if the store isn't making enough money that means less hours but if there is a high turnover rate in employees there is something wrong within the company and its policies. I highly urge that you do not apply if you are a student in university, you will not get shifts and you will no choice but to quit because you cannot pay your tuition working one 3 hour shift per week
Department Manager (Former Employee) – Calgary, AB – 23 February 2017
Worked at H&M for almost 5 years, it was a great place to work in the beginning but things started going down hill after 2 years. Favoritism and Nepotism was the best practices that the Support office did. The best place to work survey was a joke and was always rigged. Overall was a great place but it's Leaders at the Support office were people with little or no skill. The salary was peanuts and their expectations was through the roof. Its great for part time as you dont have to deal with the useless support office. No overtime but they expect you to give your life to the company. You can have advancement opportunities only if you sucked up to the corporate office leaders.
Long hours, no recognition, favoritism . No advancement
Sales associate (Former Employee) – Edmonton, AB – 20 February 2017
Honest a typical shift would be working in fits helping people and delivering great customer service as always working the floor doing the running but also never getting my break having to pick up alot of slack from other people that would show up extremely late. I've learned soo much and got to work with amazing people who are happy all the time the hardest part about the job was the management team they were very unorganized and fail to really take care of their employees but the most enjoyable part was the diversity and eye-opening experiences of different people who all share love for the same brand