H&M Employee Reviews

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Great retail place to work at. Management is established with open communication
Sales Advisor (Former Employee) –  Scarborough, ON8 November 2017
Typical day at work:
- rotational sections (fitting room, cash, floor, truck, etc)
- end of shift cleaning

What I learned:
- always remaining respectful regardless of difficult customers

Management:
- excellent communication
- there's no feeling of exclusivity (managers are friendly with everyone)
- open advancement opportunities
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Funplace to Work
Supervisor (Former Employee) –  Calgary, AB6 November 2017
Very good environment to start your career in retail. Managers are very friendly. You can grow your career if you are hard working. Love working as a team.
Pros
Free Pizza's when budget met
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great place to work
Sales Associate (Current Employee) –  Toronto, ON4 November 2017
H&M Was a great part time job if you are in school. Very flexible hours and great managers. A lot of benefits if you are part time and full time. And worked in great location.
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Horrible
Sales Advisor (Current Employee) –  Calgary, AB31 October 2017
One of the worst companies I have ever worked for. Only get 4 hour shifts, no room for advancement, managers expect everything to be perfect and yell at you in front of customers if not doing your job right, co-workers are really friendly, but you never get enough hours and end up only getting $300/month. If managers don't personally like you, you will never go onto different positions.
Pros
co-workers, discount
Cons
management, hours, pay
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Promote From Within
Facilities Coordinator (Former Employee) –  Canada31 October 2017
H&M is a fast paced environment that requires constant improvement of your skills. H&M genuinely cares about your development and strongly believes in promoting from within the company. The stress level can be high at times. Colleagues are always there to help out.
Pros
Promote from within
Cons
Pay could be better
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good
Order Picker (Former Employee) –  Brampton, ON30 October 2017
having good and free environment. dealing with cloths, so not too heavy work. Fast work but you have music all the time. You can get extra hours but Sunday is must.
Cons
Long hours
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great job for students with reduced availability
Sales Advisor (Current Employee) –  Toronto, ON30 October 2017
It's either the best job ever with a great environment and endless advancement or the pettiest waste of time you'll ever do. It literally changes based on location. Do your research, talk to staff (NOT MANAGEMENT), and find out what environment you're getting yourself into. Many really and truly try to live by the motto "Place of Possible", and many managers (unfortunately) turn favouritism and nepotism into something really and truly ugly.

Supported at quite a few locations (including in the US) and have seen really great climates and some really toxic ones. They seem to be struggling at some locations with mismanagement and move managers often due to this issue. But full-time, part time staff, and visuals... I've never witnessed any major issues on that front.

As with any job, do your research and know that at its core, it's a great company with high standards and a great vision.
Pros
flexible availability
Cons
no hours for part-timers, terribly trained managers
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overall fun environment to work in
Sales Advisor / Truck Lead (Current Employee) –  Scarborough, ON27 October 2017
Organized company, great people to work with, very few opportunities to go into head office, management doesn't pay much attention to development opportunities for sales advisors
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love
Sales Advisor (Former Employee) –  Mississauga, ON23 October 2017
great work environment, great co workers, great benefits
and lots of room for advancement.
Management is always willing to help advance employees and help develop skill set.
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Good job, great benefits
Visual Manager (Former Employee) –  Vancouver, BC12 October 2017
A good company for sure, fashionable, trendy and stable which is great. Good benefits too! Training was both good and bad, I think a different approach would have been beneficial for the trainer and trainee.
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Very friendly environment and also flexible hours for students
Sales Associate/Cashier (Former Employee) –  Canada11 October 2017
- Putting garments to the right spot
- Making sure the sections are clean and clothes are picked up off the ground
- Cashier when needed to replace co-workers
- Emptied out cash deposit boxes and counted tills
- Ensuring customers have the best customer experience at H&M
Pros
Great managers who are really supportive
Cons
Commute was really expensive for me
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Great Place to Work
Project Co-Ordinator (Former Employee) –  Toronto, ON10 October 2017
This was a great place to work and it provided individuals with a lot of opportunity to learn not only about the business but also about the people from various backgrounds.
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Great environment to meet different people and gain friends
Clothing Stock Associate/ Sales Representative (Current Employee) –  Toronto, ON3 October 2017
Better communication across the board!
Better scheduled hours of work
Breakfast
Better pay for the ones who deserve it= appreciation
Positive attitude and work space of needed materials to be successful and efficient
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Environnement agréable
Cashier/Customer Service (Former Employee) –  Montréal, QC2 October 2017
Travailler au H&M m'a appris à accomplir plusieurs tâches en même temps. Je devais m'occuper du client tout en communiquant avec mes collègues travaillant sur d'autres planchers que le miens. J'ai appris à travailler vite et de manière efficace. L'aspect plus difficile du poste était de gérer tout en même temps. L'aspect le plus agréable était de travailler avec une équipe enthousiaste et accueillante.
Pros
Congé de fête payé
Cons
Manque de compréhension des managers
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Customer service knowledge
Sales Advisor (Former Employee) –  Windsor, ON2 October 2017
Many people there had fantastic personalities and we're easy to get along with. great way to develop communication skills. Overall formed knowledge in proper customer serivce.
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A welcoming place to work
Sales Associate (Current Employee) –  Ottawa, ON23 September 2017
I just started working at H&M and I enjoy it very much. Everyone is very friendly, supportive and they encourage one another to do their best work. It's a very motivating atmosphere, and the employees are a wide range of people that are easy to talk to. You can be yourself and you are always doing something different every day. The hours are good if you are a student, but not too steady. However, it depends on what is going on in your life (school, other work, etc).
Pros
Managers, employees, all-around welcoming atmosphere, motivating
Cons
Hours, some scheduling, not steady hours
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It's okay
Sales Associate (Current Employee) –  Calgary, AB11 September 2017
Not a bad job but our store has 4 hour shifts for all sales associates and not a lot of room for advancement. Coworkers are really friendly, as are managers, but the amount of hours I get are trash.
Pros
Nice people
Cons
Bad hours
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Fast passed and Fun team Environment
Sales Associate (Former Employee) –  Toronto, ON10 September 2017
Very fun environment and you're always scheduled in a different department on a daily basis. Management is very helpful and the team there is very diverse
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coworkers are great, management scattered
Sales Advisor (Current Employee) –  Metrotown, BC5 September 2017
good friendly staff, management doesnt know what head office wants most of the time. most fun part of the job is being with your coworkers, least enjoyable is everything else
Pros
great benefits, nice wage, options to move up
Cons
head office seems reluctant to move anyone up, high expectations, few rewards, no recognition
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It was okay
Sales Associate (Former Employee) –  Red Deer, AB21 August 2017
The management seemed to not really care about the employees and also seemed to pick and choose who they liked and gave the hours to those people. The work environment felt unfair and when asking for hours the management would tell me that i would receive them and then give them to a person who called in three times per week.
Pros
Some people were very nice to work with
Cons
It was an unfair work environment with no structure
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Overall rating

3.9
Based on 3,509 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.7
Job Security/Advancement
3.5
Management
3.4
Culture
3.9