Agent de sécurité, Rosemont, ON - 1 March 2016
I am a supervisor so I need to deal with a lot of problem solving with clients and also with my agents. At my job I learn to have a lot of patience with the people I work with. I also learned how to make sure that my team is happy to work for me and also to make sure that the job I asked them to do is done properly. There is a lot of changing in the management right now so there is a lot of adaptation to do and I make sure that it goes as smooth as possible for my teammates and for my new manager. The hardest part of the job for me I think is to deal with the people that don't want to obey the rules of the building and they are giving me a hard time for trying to do my job well. I have no problem doing my job but because I work in a hospital I can't just put people out like that because usually they need to see a doctor so it makes it more complicated. The fun part of my job for me is when I am at the front desk and I am there to help people. when people are lost or they need assistance to move around the building. When these people are grateful for my help it make me really feel good. I also really like to deal with heavy intervention like when there is a fire alarm or an alarm for chemical dumping.