Entry Level Software position (Application Support)
Gurulink - Toronto, ON

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Title: Entry Level Software position (Application Support)
Location: Downtown Toronto (King & Bay)
Duration: Permanent
How to apply: Include resume as MS Word attachment
Compensation: Competitive salary + excellent benefits


Are you passionate about technology? Do you want to be immersed in an industry that embraces leading Entry Level Software enthusiasts? We have an entry level software SUPPORT position. The position requires someone who has programming experience in C/C++, C# or Java. This is a great opportunity as it is a step to get into the company and then eventually grow into a PROFESSIONAL SERVICES CONSULTANT career involving client facing and product integration.

Job Description:
We are looking for a trouble shooting professional with experience in Application Support and/or sustaining development to join our highly skilled Company Applications Support and Maintenance Team. You will be required to work independently and as part of a team. Candidates should demonstrate excellent client-facing and communication skills (both written and verbal), coupled with a strong technical background

Reporting to the Regional Team Manager, responsibilities will include but are not limited to:

  • Second and third -level application support
  • Issue logging, localizing and handling in accordance to priorities
  • Tracking and addressing code defects
  • Maintenance of support code tree and infrastructure (client scripts, DB etc)
  • Patch / hotfix, preparations, QA, packaging and release
  • Manning support phone, including some out of hours responsibilities
  • Advising clients on modifications and enhancements to existing code
  • Attending client meetings where appropriate to advise on support issues

Required Skills and Experience:

  • Recent UNIVERSITY Graduate from a Computer Science or related Degree program like; Electronic/ Electrical Engineering, but certainly in a numerate discipline
  • Excellent client facing skills. Must be able to answer questions and talk clients through issues in an articulate and effective manner
  • Ideally some experience in Application Support and/or Sustaining development role (Co-op experience is welcome too)
  • Software development experience in a UNIX environment, use of shell scripts and other UNIX tools
  • You should be calm under pressure and mature enough to handle interacting with demanding customers
  • Experience developing software in a major language such as C/C++, Java, C#, or Perl. (Academic experience is acceptable)

The attributes for this role include self-motivation, self-sufficiency and a flexible and questioning approach. The successful candidate will have a strong desire to problem solve, have an inquisitive nature, be persistent and reliable and pay meticulous attention to detail.

About this company
GuruLink provides customized, end-to-end solutions and services that are designed to simplify the recruitment process and make it more...