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Greyhound Lines, Inc.
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32 reviews

Greyhound Lines, Inc. Employer Reviews

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challenging multitasking
Customer Service Agent (Former Employee), ottaw – February 19, 2013
Pros: i could travel anywhere in canada for free
Cons: i worked 12 hours a day
working at greyhound as built me to overcome many challenges in every aspect of a work placce. my day was about answering all inquiries on departures and arrivals. I had to be available for all complaints tracking lost luggages, mark down every delayed departures, I was reponsible of preboarding un-accompanied children and taking care of their arrivals.
the – more... hardest part of the job was the multitasking but I have learned to take control of every situation in a calm matter. I have learn to overcome every objection I have learn how to deal with 5 different situations at the same time.
the most enjoyable part of my job was the floor support and the staff – less
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Lots of experience from it
Service Person (Former Employee), Edmonton, AB – February 12, 2013
Pros: great people
Cons: far away
i gained alot from working there. for instance, my work ethics improved and my social skills became better.
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An easy job that goes nowhere
Freight Handler (Current Employee), Chilliwack, BC – May 13, 2012
Pros: free coffee, good co-workers, easy work
Cons: no promotions, low wages
I ship and recieve the freight and transfer lugage off the busses as well as clean and maintain the building and outside perimiter.
I've learned alot about the geography of Canada this way. I have also learned much about cleaning up after human traffic. My management
is a huge inspiration to leave Greyhound. I have great co-workers, knowlegable and – more... helpful. The most challenging part of the job is haveing patience for the public. The best part of the job is the satisfaction of getting something done. – less
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GREAT JOB
Telephone Sales Agent (Former Employee), Dallas, TX – April 16, 2013
Pros: relaxed
I had to clock in using my key card in a tall building which was very awesome to me. I was a Telephone Representative. A typical day would be to just give information to customers who wanted to travel. I also had a quota of tickets to try to sale. The job was cool.
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Customer service
Customer service (Former Employee), Louisville, KY – April 15, 2013
Pros: low bus tickets prices
Cons: not enough time
Served as the company's only bilingual Spanish/English customer service representative. got along great with my coworkers. the hardest part of the day was when we got all he buses in at the same time it was like 300 ppl at the same time but i worked thru it nd had a grreat day.. talking to the customers
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In Need of Better Location and Policies!
Customer care agent (Current Employee), Dallas, TX – March 25, 2013
Pros: friendly coworkers
Cons: short lunches, deductions on pay
Location is in need of some serious over-haul, they deduct your pay for every little thing at least every paycheck, under-compendsate for overtime.
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Hard work with low compensation
Service Worker (Former Employee), Chicago, IL – March 20, 2013
Pros: co workers
Cons: pay, compensation, and room for advancement
A typical day at work is the beginning of the day is a safety meeting. Afterwards, you start your workday with cleaning buses. Depending on the amount and scheduling would determine how quick and precise your cleaning needed to be. You have three 10 minute breaks and a 30 minute lunch. My coworkers and the relationships formed made the job enjoyable. – more... Very few opportunities for advancement. – less
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Driver/Operator (Former Employee), Tulsa, OK – February 26, 2013
Pros: travel
Cons: no cons
I feel that if I am hired by Greyhound to be a Driver/Operator, it well give me a chance to grow within the company.. The pay and benefits would be excellent.. Would love to travel and they would give me that opportunity..
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great job
Motor Coach Operator (Former Employee), Buffalo, NY – February 21, 2013
the hardest part of this job was saying goodbye at the end of my shift. I enjoyed the traveling and the friendships I gained
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Laid back place to work
Customer Service Representative (Former Employee), Springfield, MO – February 4, 2013
This was a laid back job. Unless you happened to get very busy on the phones, it was a relaxed job. The office drama is where the stress was sometimes.
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Customer Friendly
Ticket handler, cash handling, luggage handler (Former Employee), Springfield, MO – January 25, 2013
Loved working with the customers, and meeting new people, and working with the bus drivers.
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Productive good place to work
City Manager (Former Employee), Los Angeles, CA – December 27, 2012
Pros: excellent staff
Cons: healthcare is expensive
The days are long during the holidays, excellant staff and exeuctives room for advancement.
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More hours and better pay and benefits
Ticket Agent (Current Employee), Nashville, TN – December 19, 2012
Pros: great co-workers
Cons: no benefits
Not enough hours for ticket agent, you only hired for part time and no benefits...
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it was very productive
Supervisor Tire Technician (Former Employee), St. Louis, MO – December 5, 2012
Pros: the pay and health care
Cons: the place closed
a typical day was great i was a supervisor i enjoyed my position i learned how to be leader magenment was great my workers were alright if every body shows up the my day would great
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CALL CENTER
Call Center Representative (Former Employee), DALLAS,TX – December 4, 2012
Pros: great environment, flexible
Cons: company closed
I LOVED WORKING AT THIS JOB. ALWAYS BUSY, HIGH VOLUME CALL CENTER. GREAT CO-WORKERS.
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Nice People to work with
Operative (Current Employee), Dublin – November 20, 2012
Cons: not enough time for lunch and no were to have lunch
I enjoy working with greyhound I've learned to work the trucks which i can pass on to new workers, the management have been welcoming since i joined the company my co-workers are nice people which helped me out from the start,
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Wonderful.
In-House Corporate Tax Attorney II-Headquarters (Former Employee), Phoenix, AZ – November 1, 2012
Rewarding, challenging, and interesting. In-house with the corporate HQ was great.
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Productive and energetic workplace with friendly co-workers
Station Attendant (Former Employee), Chicago, IL – October 25, 2012
Pros: half off lunches, two fifteen min breaks and a hour lunch great friendly co- workers
Cons: part time no union refilling cups require climbing a ladder on a 10 feet tall storage space.
a typical day at work was clocking in getting my till and going to my cashier station. most of my shifts were third shift/overnights i learned that you may have to stretch a lot beyond your physical means. sometimes when managers were not present i would be the acting manager and perform the managerial duties. the hardest part of the job was i would – more... be totally alone at times and had to be the cook,cashier,janitor, basically do everything that a 5 man job required, but those were also the most enjoyable times because i got the job done at my pace with no complaints from my boss or the customers and still had time to take my lunch breaks – less
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Good Experience
A/R Freight Accounting / Collector (Current Employee), Dallas, TX – October 20, 2012
Good Experience/ enjoyed my teammates. Good flexiablity with family and appointments.
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Co-workers were the best
Cashier /Stock (Former Employee), New York, NY – October 10, 2012
The co-workers were great to work with, they taught me everything i needed to know. I believe the management team needed bettter leaders to set an example for others.
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