Production Co-ordinator/Direct Mail Specialist
Grenville Management and Printing 8 reviews - Markham, ON

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Excelling in client service is at the heart of everything we do at Grenville Management and Printing. Grenville is owned by Grenville Management Inc., a company with a proud 40-year history in providing a range of specialized outsource services and printing services to clients and the public. Across Canada and the United States, Grenville offers its clients knowledge, expertise and innovation in access, office, printing and document management so that they can focus on their core business. Grenville staff provide advice, experience and creative skills that clients rely on to look after their facility and document management needs. As a thriving company, enjoying a steady pattern of growth and success, we're looking for the right people who value diversity, career challenges and opportunities, and who also share in our passion for excellence. If these attributes match your qualifications, and you are prepared to exceed the expectations of our clients, we welcome your response.

Job Title: Production Co-ordinator/Direct Mail Specialist
Status: Full-Time
Location: Markham, ON


Production Co-ordinator:

  • Work with clients/sites on print and direct mail projects and price/estimate associated costs
  • Project management of multiple, concurrent projects through partnering with clients and internal cross functional teams.
  • Verify all quantities, specifications, delivery information, etc. regarding outsourced and digital print jobs
  • Prepare and issue vendor purchase order(s) based on quoted or pre-established rate cards
  • Coordinate graphic design requirements with in-house designer and verify that the graphic file is print ready with pre-press
  • Ensure the final print file is set up according to the production method (ex. spot colour/CMYK)
  • If FSC paper is to be used, follow documented FSC processes.
  • Other duties as assigned

Workflow Co-ordinator:

  • While managing the life cycle of each project, co-ordinate with internal teams to ensure quality standards and deadlines are met
  • Assist in production planning and shift scheduling for the print centre
  • Create production timelines to track and develop strategies for distribution of print and direct mail
  • Execute and manage direct marketing plans in accordance with clients’ budgetary allocations
  • Ensure content of print productions meet Copyright guidelines
  • Ensure Health & Safety policies and procedures are implemented and followed

Client Relations:

  • Lead and cultivate key account relationships
  • Follow up and resolve any vendor issues
  • Subscribe to industry publications to remain current on trends and developments
  • Interact with vendor pools to raise personal knowledge and expertise


  • 3-5 years’ experience in an Offset/Commercial Print environment and overseeing Letter shop services and direct mail
  • Experience with IGen4 Setup and operations is considered to be an asset
  • Understanding of Lettershop Creative and data processing requirements for variable messaging
  • Post-Secondary Education in a related field
  • Strong project management experience
  • Experience with direct marketing campaigns
  • Strong MS Office skills (Word, Excel, Outlook)
  • Excellent communication and interpersonal skills
  • High attention to detail and ability to prioritize tasks to meet deadlines
  • Possess the ability to make decisions and resolve problems across all stages of direct mail production
  • Ability to thrive under pressure
  • Ability to recognize different paper types
  • Experience with inventory control is considered to be an asset

About this company
8 reviews
For our customers and employees, joining Grafikom is the next logical step in the evolution of Grenville. With such similar client focused...