On call copy operator
Grenville Management and Printing 8 reviews - Toronto, ON

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Position: Copy Operator L1

Reports To: District Manager, Store Manager L1, Site Manager L2 Copy Centre, Print & Production Manager or Director of Operations

Excelling in client service is at the heart of everything we do at Grenville Management and Printing. Grenville is owned by Grenville Management Inc., a company with a proud 40-year history in providing a range of specialized outsource services and printing services to clients and the public. Across Canada and the United States, Grenville offers its clients knowledge, expertise and innovation in access, office, printing and document management so that they can focus on their core business. Grenville staff provide advice, experience and creative skills that clients rely on to look after their facility and document management needs. As a thriving company, enjoying a steady pattern of growth and success, we're looking for the right people who value diversity, career challenges and opportunities, and who also share in our passion for excellence. If these attributes match your qualifications, and you are prepared to exceed the expectations of our clients, we welcome your response.


  • Process and complete work orders and dockets; process entire work cycle of an order, from receipt of request from client, through printing and copying
  • Interact with clientele to determine print and copy needs, and advise clients of timeframes for completion of job orders
  • Review work order to determine job specifications, such as ink colour and quantity required
  • Monitor copier, print and binding supplies inventory, and make adjustments or request supplies as necessary
  • Operate a variety of digital print and copy equipment to facilitate completion of orders
  • Proof original job copy to sample to confirm accuracy of job specifications before processing and completion
  • Call for service on equipment within the area
  • Perform routine maintenance, cleaning and repair of equipment
  • Ensure all requests are delivered before the deadline
  • Determine between copying and offset print
  • Communicate print work and up-sell to customers
  • Manipulate files to print efficiently
  • Assist with the scheduling of production
  • Provide consultation services and recommendations for best approach to job completion to customers, both internal and external
  • Manage and ensure the quality of output and finishing jobs, graphic adjustments to digital files may be required
  • Ensure timely production and delivery of jobs
  • Scan hard copies for print setup; i.e. merge documents and insert tabs/slip sheet
  • Make sure goods are correctly stored and prevent possible damage to goods; ensure all goods are appropriately packed for shipping
  • Communicate all activities/issues with manager on a daily basis
  • Other duties as required


  • Perform bindery operations such as section marrying, signature nesting, collating, binding, stitching, trimming, folding, and finish wrapping
  • Operate small hand machines such as drills, plastic binding equipment, paper cutter, and staplers
  • Ability to lift up to 60lbs
  • Assist with loading/unloading goods
  • Ability to remain in standing position (50% plus)

Working Conditions:

  • Willingness to work outside of regular work hours on an occasional basis
  • Multiple demands
  • Exposure to toner


  • Completion of secondary school is required
  • 1-2 years experience in a digital print and copy environment
  • Travel between oakville/Mississauga/Brampton/Toronto
  • Reliable transporation
  • Advanced knowledge of Xerox Copiers is required
  • Advanced knowledge of Xerox DC and Canon Image Runner is required
  • Advanced knowledge of digital copiers, printers and finishing machines
  • Advanced knowledge of PC platforms
  • Must be computer literate (Excel, Word, Email/Internet)
  • Strong problem solving and prioritizing ability
  • Ability to work quickly and under pressure of deadlines
  • Professional, pleasant and courteous manner
  • Excellent customer service skills
  • Excellent administration and organizational skills for information flow
  • Understand the importance of urgency and accuracy at the same time
  • Ability to work unsupervised or with minimal supervision
  • Advanced knowledge of digital copiers with various in-line finishers
  • Advanced knowledge of a variety of finishing machines; e.g. Cerlx bindery, wrapping, etc.
  • Knowledge of WHMIS and basic health and safety procedures
  • Ability to adapt to changing priorities

About this company
8 reviews
For our customers and employees, joining Grafikom is the next logical step in the evolution of Grenville. With such similar client focused...