Building Superintendent
Greenwin Inc - Toronto, ON

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Summary: Under the supervision of the Property Manager, the Building Representative will be on site at all times in order to respond to emergencies, tenant concerns/issues, allow access to the building for trade workers, collect monthly rent payments, maintain the cleanliness, order, maintenance and lease apartments as necessary.

Duties & Responsibilities:

Customer Focus

  • Respond to all tenant questions, concerns and complaints in a timely manner
  • Keep detailed records of situations and solutions
  • Refer to Property Manager if unable to solve problems and relay all office communications and updates to tenants
  • Collect and record in log books all incoming rent payments
  • Serve all legal documentation pertaining to non-payment of rent and/or further Landlord-Tenant litigation as directed by Property Manager.
  • Rent all upcoming suites utilizing and adhering to all Greenwin leasing policies.
  • Perform administrative duties as required
  • Maintain accurate records with respect to work orders
  • Focus on customer service and tenant retention

Building Cleanliness

  • Clean entrance and exit of building, laundry room (including wipe down washer/dryer) daily
  • Vacuum/wash floors, elevators, hallways, stairs, windows, and common rooms
  • Monitor and clean garbage chutes/compactor
  • Ensure general up keep of the building at all times
  • Perform seasonal duties as required (gardening, snow removal of walkways, salting, etc.)
  • Assist with the move in/out of tenants (cleaning of vacant units, etc.)
  • Minor maintenance as needed
  • Additional duties depending on Building needs and as required by Manager


  • Prior experience as Building Representatives an asset
  • Excellent organizational and time management skills
  • Excellent communication and customer service skills, assertive, able to initiate new methods
  • Strong follow up skills with the ability to deal with confidentiality and sensitive issues
  • Intermediate computer skills
  • Reliable, dependable and respectful
  • Excellent housekeeping skills
  • Ability to work long hours and under pressure
  • Ability to prioritize tasks
  • Positive and friendly attitude

About this company
Greenwin is one of Canada's largest privately owned residential property management companies. Headquartered in Toronto, our company has a...