I was a customer experience representative for about a year at Greenwich, basically I would do surveys 5 pm to 10:30. I developed my social skills, my job demanded that I fill out at least 15 surveys per day, so I would have to convince people to stay on the phone when lets face it, nobody likes doing surveys. I learned to pay attention to detail when speaking to others, our job was to probe for information while trying to keep each call short as well. It was a fun environment because everybody there is doing the same thing you are so everyone is very social. The hardest part of the job was getting used to eating dinner at 8 pm and going to sleep at around 11, and then going to college the next morning.
Tough work, most people don't want to fill a survey.