Pros: Flexible schedule for interviewers, good job for students
Cons: Very little resources on Operations side to manage 500+ employees, low pay
Call center, outbound calling of customers to obtain feedback on their satisfaction in dealing with the client.
Coworkers are very understanding
Software used by hundreds of employees is ill-adapted and lacks many features for integration. Little to no directive/ investing to palliate this need.
Middle management is highly experienced, however are expected to figure everything out.