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Greenwich Associates
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13 reviews

Greenwich Associates Employee Reviews

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Productive and pleasent workplace
Interviewer (Current Employee), Toronto, ONMarch 2, 2014
Pros: experience of communicating with clients to get them to complete a survey
Cons: nothing
Sign in to assigned computer and begin calling clients for interviews, goal is to complete specific number of quotas required. Management is motivating, encouraging and friendly. Co-workers are helpful and friendly. Reach quotas on busy weekends is the hardest part of the job. Passing required quota goal is the best part of the job.
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Warm, calm work environment
Call Centre Interviewer (Former Employee), 1220 Sheppard Avenue East, Suite 201February 20, 2014
Pros: cool environment, great supervising staff
Cons: hours aren't flexible, work is repetitive
You just go in and get to work. Everybody that works there is very friendly and create a nice, smooth atmosphere.
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decent job
Market Research (Current Employee), North YorkOctober 9, 2013
Start of shift, log in to the computer and study.
Dial customers and record feed back on computer
Co workers are good to work with, very nice
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Fun working environment
Interviewer (Current Employee), Toronto, ONSeptember 3, 2013
Greenwich Associates is basically a marketing research company that contacts the customers of clients to conduct surveys mostly based on the quality of customer satisfaction. Although there are the tough times when people hang up on you, there are always those who will go out of their way to complete the surveys. All in all, it's a pretty great place – more... to work at and the supervisors are the great. – less
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Challenging but fun enviroment
Client Associate-Equities Team (Current Employee), Stamford, CTMarch 14, 2014
Pros: brilliant consultants
Cons: high turnover
GA is a great place to work where you are constantly challenged and always learning.
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N/A
Client Associate (Former Employee), Stamford, CTJanuary 12, 2014
Minimal compensation, broken culture, misguided management, limited opportunities for advancement.
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Partners
Project Director/Executive Assistant (Former Employee), Stamford, CTJuly 1, 2013
Pros: good people
Cons: partners fighting
I worked for a small group but the partners were not in line with each other.
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great place to start your career
Senior Client Associate (Former Employee), Stamford, CTFebruary 25, 2013
A great place to start your career in consulting/ financial services.
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Nice place to work where you get to learn a lot
Project Lead / Business Analyst (Current Employee), Stamford, CTJanuary 22, 2013
I work with a very friendly staff and manager. Most days go smoothly. You occasionally do get a stressful day, but who doesn't.
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Great Company Culture
Market Research Coordinator (Former Employee), Stamford, CTJune 18, 2012
Everyone at GA was very nice and very willing to help if you had any questions.
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Poor Management, Nowhere to Go
Operations (Former Employee), Stamford, CTMarch 10, 2012
Pros: early dismissal fridays during the summer, casual dress, some very bright people
Cons: poor management, no career path, poor training, consultants are too involved
The management at GA needs a complete overhaul, from the top down. The Senior Managing Director has a lot of great ideas but the execution is lacking immensely. The MD/Head of Operations is an arrogant, pompous "IT" guy. After he got rid of anybody who might pose a threat to his existance and was now "essential" to the company, he proceeded to tell – more... everybody below him that they were replacable. Some of the consultants and MDs are incredibly bright people but they are not managers and should not be involved in running the company.

In order to fund their recent hiring of several high-level executives, who don't seem to be making much of a difference, they let go many mid-level employees, replacing them with inexperienced people at entry level salaries.

For those still working at the firm, there is absolutely no career path whatsoever. GA implemented a "Career Development Plan" for employees a couple of years ago, which, like most things implemented under the current SMD, was very poorly executed and was really just a facade. There was no direction given to employees on how to get to the next level in their career, primarily because (1) there is really nowhere to go within the company and (2) they have terrible managers in place who don't know how to develop talent. The CDP really just got employees to do more by holding a carrot in front of their noses, but without any reward every being obtained. The same 3 or 4 people always seem to be the ones getting rewarded with new positions and/or responsibilities. These 3 or 4 people also happen to be in the inner-circle of the aforementioned MD/Head of Operations.

Employee morale has been on a steady decline over the last 4 years or so. GA used to be driven by employee satisfaction. Even though there weren't a ton of opportunities and people worked really hard, you at least felt like you were part of something and that the company genuinely cared about you. Take that away (which they did) and you're left with a bunch of miserable employees. – less
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Do not work here
Market Research (Former Employee), StamfordFebruary 15, 2012
Pros: nice location
Cons: bad pay, bad culture, bad advancement
The company is known for its stingy pay policy, and there is little to no advancement. In one department there are 20 year olds and 50+ year olds sharing the same job title, because you cant actually move up.

Once you are terminated they will claim they will help you, but they wont allow you to use references, or write letters of recommendation they – more... claim they will – less