Greenwich Associates Employee Reviews

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good for Start, Bad for Career
Project Manager (Former Employee), Toronto, ONAugust 19, 2015
Good people, less professional. Management do not have any strategic plan and insight. the overall professionalism and education is very low. the salary is way lower than average.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and convenient hours
Customer Experience Representative (Current Employee), Toronto, ONJuly 12, 2015
Pros: Choose days to work
Cons: Can't use your cellphone.
It's good. Made great friends. Learned how to deal with certain customers in certain situations. Made my customer service skills stronger.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
n/a
Research Consultant (Former Employee), Toronto, ONMay 15, 2015
the co workers are catty and young and foolish the older people are nice ,the staff in the office is awesome,the work place should be run better though.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
flexilible working environment but pay is too low
Customer Experience Representative (Former Employee), Toronto, ONMarch 31, 2015
the management is poor but the working hours are quite flexible. its overall average workplace, but for the students its best place to earn their pocket money.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace
Market Researcher (Former Employee), Toronto, ONMarch 19, 2015
The management and workers at Greenwich Associates were very nice to be with, and it was a very friendly environment. I learned how to listen to verbatim's and type them out at the same time while they were being spoken to me. I also got very good at it. A typical day at work consisted of coming in 5 minutes early, and having the system be ready to call by 5:30. Then you would call until 8:30, take a 15 minute break and then dial until 9:30. The most enjoyable part of the job was the understanding management.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
WORK
Interviewer (Current Employee), Scarborough, ONMarch 9, 2015
the evening shift is good with the start at 5:00pm where you meet everyone then. Then getting down to business where we are brief on new studies where clients need certain amount of completes for the study but is a good paying job for students for the evening.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good collegues but not so good work life balance
Project Manager (Current Employee), Toronto, ONMarch 9, 2015
Pros: good collegues
Cons: long hours
GA has one of the best group of employees. Everyone is helpful and friendly. You can count of your coworker to help pitch in when you need help.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Difficult life-work balance
Program Delivery Member (Current Employee), Toronto, ONFebruary 5, 2015
Pros: organization undergoing significant changes
Cons: work - life balance difficult to maintain
Organization under constant influx of changes.
Lack of proper management and direction.
Growth and progress largely not available.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Unreliable, Misleading, de-motivating place to work
3rd year Research interviewer (Current Employee), Scarborough, ONJanuary 28, 2015
Pros: nice coworkers.
Cons: no incentives, no advancement, unreliable hours
The company runs on refferals. They Hire friends and family for every available managment position and for interviewers. Thus overlooking, the long worked and qualified veteran employees. The supervisors and SME'S are often uneducated or lack the pratical hands on experience needed to be a sucessful team leader. The job can literally be obtained based on who they know in the company and not their pratical – more... skills or experiences. If your good at making friends fast.....

It can be both be easy and tough depending on what time of Market research you are doing that day. None of the studies offer incentives and the harder studies are comparable to a sales job.

Although it can strongly build your personal and interpersonal skills, this job offers no rewards, no advancement with the ranks or positions and constantly trys to removeyour entitlement for raises and promotions. Dedication and hard work do not run this company instead a social ranked system that relies on nepotism. So despite the amount of times they have other apply, they are the token group of people that allow the individuals in charge the chance to say they looked externally. They are afraid of what a careerd and educated individual may threaten their job security with.

Lastly the excutives within the company, either do not care or lack the realistic feedback required for sucessful operational efficency and therefore loose many solid workers and money. For a market research firm they have no Internal common sense or team building skills. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun Workplace
Customer Experience Representative (Former Employee), Toronto, ONNovember 26, 2014
Fun Workplace and a great place to learn.
Supervisors are cooperative and flexible.
I like the place.
Great place to gain consumer insights
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Professional and well- balanced
Customer Experience Representative (Current Employee), Toronto,ONAugust 24, 2014
It is a very professional atmosphere and management is always available to help.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and pleasent workplace
Interviewer (Current Employee), Toronto, ONMarch 2, 2014
Pros: experience of communicating with clients to get them to complete a survey
Cons: nothing
Sign in to assigned computer and begin calling clients for interviews, goal is to complete specific number of quotas required. Management is motivating, encouraging and friendly. Co-workers are helpful and friendly. Reach quotas on busy weekends is the hardest part of the job. Passing required quota goal is the best part of the job.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Warm, calm work environment
Call Centre Interviewer (Former Employee), 1220 Sheppard Avenue East, Suite 201February 20, 2014
Pros: cool environment, great supervising staff
Cons: hours aren't flexible, work is repetitive
You just go in and get to work. Everybody that works there is very friendly and create a nice, smooth atmosphere.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
decent job
Market Research (Current Employee), North YorkOctober 9, 2013
Start of shift, log in to the computer and study.
Dial customers and record feed back on computer
Co workers are good to work with, very nice
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun working environment
Interviewer (Current Employee), Toronto, ONSeptember 3, 2013
Greenwich Associates is basically a marketing research company that contacts the customers of clients to conduct surveys mostly based on the quality of customer satisfaction. Although there are the tough times when people hang up on you, there are always those who will go out of their way to complete the surveys. All in all, it's a pretty great place to work at and the supervisors are the great.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
collègue de travail plaisant à cotoyer
Interviewer (Former Employee), Montréal, QCOctober 28, 2014
Pros: bonne ambiance
Cons: pas de variété
Tu dois faire des appels durant tout ton chiffre de 4 à 7 heures. Il n'y à pas beaucoup de possibillité de développement, à moins d'y rester vraiment plusierus année. Il y avait une bonne organisation et une bonne ambiance avec les gens. J'appréciais de devoir être tout le temps occupé, comme ça le temps passe plus vite, mais j'aimais moins le fait de devoir fixer un écran d'ordinateur durant 25 heures par semaines.