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Great Wolf Lodge
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116 reviews

Great Wolf Lodge Employer Reviews

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Feels like working at Disneyland. Everyday is a new adventure. Love it.
Nail Tech (Current Employee), Concord, NCJanuary 29, 2014
Pros: great place to take your family.
Cons: far employee parking.
Great Wolf Lodge is a great work place. When you go to work you never feel like your there to work just to have fun and serve the customers and help them create memories.
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Great place to work
Vending/Retail (Current Employee), Concord, NCJanuary 28, 2014
Pros: fun place to work
Cons: it can be brutally hot in some areas during the summer.
I punch in then get my clipboard and keys. Walk to all vending areas in hotel. Check all soda machines to make sure they are in working order and check that none of the product is expired. Make note of any machines that are not working correctly. Write down how much product is needed. Go fill all machines. Bring empty cases to loading dock for pick – more... up and throw away any cardboard in recycling.
I never did anything like this before so I learned everything here. Since I work on my own I can't really comment on co-workers but everyone I talk to is always friendly. The management is wonderful. Pushing the cart when it's full on the carpet is definitely the hardest part of the job. Helping guests is the best part of the job. – less
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fun family friendly environment
Executive Assistant (Current Employee), Grapevine, TXJanuary 27, 2014
changes daily
great place to work
weekends are a peak time and you'll be required to work weekends and holidays
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got in free to water park
Life (Former Employee), Mason, OHJanuary 12, 2014
Pros: fun place to work
Cons: poor management
Good place to work, management however was terrible, chlorine in the ppols was way to high for me, messed with my health.
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Amazing Aquatics Department
Lifeguard (Former Employee), Traverse City, MIJanuary 10, 2014
Pros: discounts, health insurance, dental, paid time off
I enjoyed my time working as a lifeguard at the Great Wolf Lodge. The management in the aquatics department was caring and committed to creating a good work environment for their employees. I would recommend work with them to anyone in search of a job that will allow them to move up in their position and give them benefits.
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Great Wolf Lodge
Lead lifeguard (Current Employee), Scotrun, PAJanuary 8, 2014
Pros: set hours
Cons: no overtime
I have been working at Great Wolf Lodge for about 4 years now. This is a very good company to work for if your looking for a set pay and good hours.
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Great employment option for hard workers.
Life Guard (Former Employee), Maineville, OHJanuary 8, 2014
Pros: discounts for friends and family wanting to stay at the lodge
Cons: only recommended if you are ready to be a hard worker
Working at Great Wolf was a blast for the few months I was there. The individuals that worked there are great people. It had very enjoyable benefits.
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Not that great of a place.
Children's Entertainer (Former Employee), Wisconsin Dells, WIDecember 27, 2013
Pros: waterpark
Cons: everything else.
Poor communication between boss/employees.
Poor ventilation in mascot suits which caused me to get sick a few times.
Not enough pay for the work required to be a mascot.
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It was "ok"
Activities Coordinator (Former Employee), Concord, NCDecember 9, 2013
Pros: park advantages
Cons: hectic
The job was good. It just seemed a little hectic. Management was either really strict or nonexistent. low pay for one of the hardest jobs. There was a good deal of miscommunication.
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Fun family oriented work place!
Retail Supervisor (Current Employee), Sandusky, OHDecember 9, 2013
I enjoy working at Great Wolf Lodge. The environment is kid friendly and there are lots of opportunities to come in contact with guests and be a positive contribution to their stay. I am a retail supervisor, which means I am responsible for the pack members working in the retail outlets. A pack member will get their cash banks at the start of their – more... shifts, then report to their assigned destinations. I am responsible for getting stock for each retail outlet and assist with anything that is needed through out the shift.My favorite part of my job is assisting our little guests at our stuffing station and helping them create their very own Great Wolf Lodge stuffed animal to take home and love forever. I have only worked in retail for less than one year total, and when Great Wolf gave me the most appreciated opportunity of a supervisor position I learned so much from how to supervise employees to assisting with concerned guests. Overall, working for Great Wolf Lodge is a great experience. – less
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Great envionment with water park
Line Cook (Current Employee), Grapevine, TXDecember 5, 2013
Pros: free lunches, water-park, themed enviorment
Cons: health care takes 3 months to get full time
My day starts off coming in the hotel and making sure everything is full and stocked then starting to get on the line usually flattop and fryer and making sure all food is fresh and served in a timely matter while cooking it.We have a Executive chef and I am running the Spirit island kitchen I also close it was dishes mop floor and sweep floor stock – more... food Etc.The hardest part of the job is probably closing.The most enjoyable is cooking the food the food and knowing its made by me and taste good. – less
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Attentive, Committing workforce
Lifeguard (Current Employee), Kansas City, KSDecember 3, 2013
Pros: good discounts. all workers are accomodated. good wages and benefits.
Cons: the work can be tedious some days. to be fair, the security of our department is flawed.
A typical day at work for me depends on our patrons and the service that our coworkers are willing to provide. The actions that our workers make can have either a negative or positive influence in guest perception. That perception has a direct effect on the company as a whole. It is important for workers to portray a positive image. For the most part, – more... I can say that at The Great Wolf Lodge, my fellow employees properly depict that image. Management also does a great job to keep their workers upbeat and focused. The hardest part of any job I believe is the amount of dedication you're willing to put into helping people. Nothing feels better though than to see children and their families who visit the park feeling secure and having a good time. – less
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Over all great job
Front Desk Agent (Former Employee), Centralia, WANovember 8, 2013
Pros: water park use
Cons: short breaks
I worked at Great wolf for almost three years, in four different departments. Each position gave me new skills and new experiences. Every day was busy, if not with the guests then with projects that needed to get done.
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I wouldn't suggest this as a full-time job
Lifeguard (Former Employee), Grand Mound, WANovember 4, 2013
Pros: waterpark passes on slow days
Cons: loopholes in management, crummy work enviroment
I wouldn't suggest this to anyone looking for full-time work. Although 40 hours is possible there are very minimal opportunities for advancement. Very poorly managed
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Sweet Treats and More
Bear Paw Attendant (Former Employee), Traverse City, MINovember 3, 2013
In working for Great Wolf Lodge in the Bear Paw Café I learned a lot about health code regulations. In this position I had a variety of expectations which made the job enjoyable. In an average day I used customer service skills, cash handling, specialty caffeinated drink making skills , baking skills, and daily operation skills. This was an extremely – more... fast paced environment and kept me motivated all of the time. In working in the food service industry you learn a lot about preparation and health codes. The most enjoyable part of this position was baking and customer interactions. – less
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Family friendly environment for guests
Spa Manager (Former Employee), Charlotte, NCNovember 2, 2013
GWL made their guests happy and helped them have great 'staycations'.
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unethical, unprofessional, unfair.
Lifeguard (Former Employee), Mason, OHOctober 27, 2013
Pros: free water park passes
Cons: very poor and unprofessional management
management shows no respect to employees who have worked there for a long time. my female co workers were more protected by managers, and males were often terminated. myself included. i am a male. harassed by several employees. i told my manager and i was told if it continued then id be terminated, as would the other. basically he said keep your mouth – more... shut or ill fire you, and i made a joke that a co worker took way out of context, and was fired 2 days later. a supervisor told me to lie to a guest and i refused because this would conflict my religious beliefs. this happened the day before i was terminated. i was terminated totally off of the word of another worker, with no witness and credible evidence. for all management knows, she could have made it all up. i still would have been fired. i do not recommend being employed with this company. i worked there for over 1 year. – less
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Fast paced enviroment
hostess, busser, server and bartender (Former Employee), Grand Mound, WAOctober 17, 2013
Good place to work at. You meet a lot of fun and amazing people. Very faced paced however, got to keep moving.
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Great Wolf Lodge
Bear Paw Ice cream server (Former Employee), Traverse City, MIOctober 14, 2013
Pros: friends
Cons: rude management, un-organized, no help, drama
A typical day of work at GWL would be assisting guests, serving ice cream, cleaning, restocking, amenities.
I learned that no matter where you work will have its ups and downs but not to let it effect me personally.
The management was very unorganized, the managers made it seem like we were worthless even though we drew in many customers.
I loved my – more... co-workers, we were all the same age range and it was a lot of fun with them.
Hardest part of the job would've been dealing with the management and their attitudes.
Most enjoyable would have to be my old co-workers. – less
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Productive and Fun
Banquet Server (Former Employee), Traverse City, MIOctober 5, 2013
Pros: management and coworkers
Cons: hours were not consistant
The lodge was a good place to work and provided some variety to a normal job.