Employees are not as valued, Low pay for the amount of work...
Front Desk Agent (Current Employee) – Niagara Falls, ON – 31 December 2016
Very busy work environment, your day goes by so fast. Alot of standing, you do NOT get a break if you work less than 6 hours. Most customers are good but there are some really demanding and rude guests.
So far I have nothing bad to say about my co-workers, mainly younger part-time students. My trainer is really great and knowledgeable and most of the senior front desk pack agents are very helpful.
The hardest part of the job is the repetitive tasks and standing on your feet for 5 hours non stop unless you work 6 hours or more then you get an unpaid 30 minutes break. The pay is not the greatest either for the amount of work you do. Forget about benefits, you get none! The supervisors are very pushy meaning every second is kept tracked and accounted for once you are on shift. Time off requests, most likely not even if your part time.
Part time, erratic days offs, Low pay, No benefits.