Case Manager (Former Employee) – Vancouver, BC – 12 September 2013
Training was the best part of the company. They did their best to ensure that the employees were trained and prepared for the work ahead. The work was challenging and could be rewarding. The workload could be a challenge at times
Managers and team leaders led without educating themselves about what their staffs' jobs entailed. Then, without benefit of that knowledge, make ridiculous changes that are unneeded and actually make the work situation worse. Most of the team leaders have absolutely no experience as managers. It seems to be a "who you know" rather than a "what you know" situation.