Claims Processor (Former Employee) – Winnipeg – 20 January 2014
Just recently left GWL as a claims processor and a co-worker was let go due to not meeting expectations. Stress of meeting their expectations was too much. When they took my co-worker to another office to meet with HR to let her know the news, they packed up her desk and handed everything to her in a plastic garbage bag. Very classy. 3 weeks of training and god help you if you struggle when you hit the floor. Weekly meetings about how poorly you are doing but as you improve it doesn't matter. It still isn't what they expect.
Customer Relations Specialist (Current Employee) – London, ON – 1 January 2018
I'm new to the company but they offer lots of support to new employees. They have a great benefit and incentive package for all employees. Staff and management are always willing to answer questions and want you to succeed.
Lots of support in the CRS position.
I had to sign a 2 year commitment to this particular job, so there is no advancement to other positions for two years.