Customer service (Former Employee), Coquitlam, BC – August 9, 2015
It is quiet a well paying job because of the tips you make on top of your wage. All the dealers pool there tips for an hourly wage which ends up working out to about $20 an hour. The hardest part of the job is the standing and the hours because the casino is open 24hr/365 days a year.
security officer (Current Employee), Dawson Creek, BC – October 30, 2014
Pros: friendly coworkers, paychecks have not bounced
Cons: no overtime, long days, not enough pay for the northern living
The company has a terrible time keeping staff. Its really disheartening to work with cowokers who all want to leave. the only way to make money in this place is to work the gaming floor which is riddled – more... with long hours, no overtime and no happy employees. The security job starts $14.65 an hour while 80 kms away the same job in FSJ makes $17 an hour to start but is run by a different company. they have benefits but they have been getting smaller and smaller as years go by. You cant blame the management of the site for low pay job but some of the penny pinching is too much. I do NOT recommend this employer unless you get into gaming. Also the other company's Pay for the GPEB application which requires a passport photo. $70.00 – less
Security Officer, River Rock Casino resort (Former Employee), Richmond, BC – December 20, 2012
Pros: 3 meals a day, great benifits, good pay and rewarding work environment
Cons: long hours, fast paced
I don't like casinos and don't gamble, yet for a year I had enjoyed an extraordinary experience on a professional and personal level. As a security officer I had the pleasure of sensing comradery and teamwork – more... (resembling my military service). From my supervisors and managers I received objective support and guidance in times of need. Great Canadian Casinos and River Rock Casino in particular believe that hard work and dedication deserve rewarding and truly know how to utilize the unique sets of skills accumulated by its professionals. If you're honest, trustworthy and customer service oriented you probably will find a home there for a long time. Having said that RRCR is a demanding, competitive (and fun) work environment, most of the people have high work ethics and take pride in their jobs, if you don't take your work seriously you might have a rough time making friends. If your applying for a job with Security bear in mind this is NOT your regular security gig, be prepared to resolve problems with diplomacy... Hope you enjoy your experience as much as I did. – less
Good place to work, with good benefits, great interaction with guests.
Guest Services Representative (Current Employee), Coquitlam, BC – November 30, 2012
Pros: benefits, profit sharing
Fun place to work. Lots of Guests, with different needs to fulfill. Explain current promotions, get guests excited about their participation in promotions, up date points cards, encourage sign up of said – more... card. Telephone reception which includes transfering calls to other departments, explaining promotions, and any information caller may need regarding casino, the address and how to drive to our location. Interaction with guest is the most enjoyable part of my day, Great supportive co-workers, I have learned to do my job very well and be a souce of help to both guests and co-workers. The most difficult part of my job is working different times of any day. eg: one day I could work a day shift and another day I could work evenings or even graveyard. But generally I have adapted but would like more consistency in this regard/ – less